Why use on-hold music?
The best reason to use hold music is to give a better caller experience to both existing and potential customers. People generally dislike being put on hold with only silence or beeps as this can create confusion, but with music it takes the unbearable to tolerable. Good, tailored music even makes it a positive experience, as it is truly appropriate for the industry and audience.
We understand how irritating it can be to be kept on hold, so give your frustrated customers a reason to stay on the line. Callers who are put on hold for a minute without any background noise hang up more often than those who hear music.
How on-hold music can benefit your business
On-hold music keeps more money in your pocket. It’s far cheaper to keep an existing customer happy than it is to pay to source a new one. Keep your existing customers happier and engaged by investing in on hold music that will keep them entertained while they wait, preventing them from dropping off and leaving a negative review or going to one of your competitors.
All about on-hold music
What’s the right on-hold music for your business?
Custom on-hold music
Licensed popular music
Why work with PHMG?
We’re the world’s leading audio branding experts. With over 20 years’ experience and 32,000 clients, we have a wealth of experience in building out audio marketing strategies that deliver measurable return on investment.
Our audio productions resonate with audiences, helping to generate additional revenue while saving you money. We’ve delivered audio to some of the largest and most well-known brands in the world — you’ll have heard what we do without even realizing it.
ALL ABOUT ON-HOLD MUSIC
What is on-hold music?
What is the purpose of on-hold music?
What is the best on-hold music?