Benefits of on-hold marketing
How on-hold marketing can help grow your business
Enhances your image
Generates extra revenue
Reinforces your brand values
Minimises missed opportunities
Prevents complaints
Reduces up-front costs
Other services
There’s more. Astounding audio. Everywhere your customers are.

Discover how we can help with a free demo
Request a free on hold marketing demo and we will put together a custom sample just for you. Our productions enhance your professional image, improve caller communications and create valuable cross-selling opportunities.
Our on-hold marketing process
Define your objectives
We’ll begin by assessing what you want to achieve with your on-hold marketing: is it to reduce the perceived wait time, or cross-sell a newly released product? We can do all of this, and more.
Music composition
Based on what you tell us about your business, we’ll create a unique piece of music tailored to your business and industry — richer, more dramatic and less repetitive than any ‘library’ track.
Scriptwriting
Your unique music will be punctuated with a series of short ads break. We’ll consult with you to decide what they’re about (and the order they play in), and our professional scriptwriters will get to work on writing them.
Voice casting and recording
We work with hundreds of professional voice artists across the globe, and can pinpoint the right one to represent your business. Each is exceptionally talented and has countless hours of studio experience.
Editing and mixing
Our expert post-production team edit your voice artist’s dialogue recordings (to remove breaths, pauses and other unwanted noises), then mix it with your music to create a seamless, professional production.

Why work with PHMG
We’re the world’s leading audio branding experts. With over 20 years’ experience and 32,000 clients, we have a wealth of experience in building out audio marketing strategies that deliver measurable return on investment.
Our audio productions resonate with audiences, helping to generate additional revenue while saving you money. We’ve delivered audio to some of the largest and most well-known brands in the world — you’ll have heard what we do without even realizing it.

FAQs
What is on-hold marketing?
What are some examples of on-hold marketing?
What is the difference between on-hold marketing and telemarketing?