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The history of the telephone: A revolution in communication

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The history of the telephone: A revolution in communication

There are few devices that can instantaneously take you to the other side of the world while you pace around your home – and the telephone is one of them.

“Unprecedented increase in call volumes”: A study into effective call handling during COVID-19

Guides & explainers

“Unprecedented increase in call volumes”: A study into effective call handling during COVID-19

We’re all searching for ways to connect with the people we can’t be with – and more than ever before, it’s the telephone that’s giving us the comfort that comes from the human voice.

COVID-19 marketing and communications: Adapt and engage

Guides & explainers

COVID-19 marketing and communications: Adapt and engage

But one area that absolutely should not be neglected is your marketing and communications strategy. Now is a time to build brand trust and recognition …

COVID-19: A strategy to stay connected

Expert comment

COVID-19: A strategy to stay connected

And while keeping customers and staff informed is vital, promoting a sense of togetherness and shared responsibility has to be at the forefront of your …

Super sound: the key to standing out

Guides & explainers

Super sound: the key to standing out

In today’s marketing saturated world, achieving this differentiation is harder than ever before. With the world’s products and services available at the touch of a …

TikTok: The key to unlocking Gen Z

Guides & explainers

TikTok: The key to unlocking Gen Z

Fast food, fast fashion, fast content – as our phones become a larger part of our lives, we want things now. How can your brand win on today’s hottest social media network?