Revolutionizing Customer
Connections

Uniting audio, strategy and technology to deliver
unmatched customer experiences.

Cloud Telephony Platforms
Enhance your business’ connectivity by leveraging cloud platforms for flexible, scalable, and cost-effective caller solutions
Analytics & Caller Consultancy
We provide businesses with actionable insights into caller behavior and optimize communication strategies through in-depth analysis
Audio Branding & Marketing
Maximize the impact of your marketing through effective audio branding from award-winning talent
Technology & AI enabled
We balance our industry-leading expertise with the right tech and automated solutions to enrich your customer journey
Cloud Telephony Platforms
Enhance your business’ connectivity by leveraging cloud platforms for flexible, scalable, and cost-effective caller solutions
Analytics & Caller Consultancy
We provide businesses with actionable insights into caller behavior and optimize communication strategies through in-depth analysis
Audio Branding & Marketing
Maximize the impact of your marketing through effective audio branding from award-winning talent
Technology & AI enabled
We balance our industry-leading expertise with the right tech and automated solutions to enrich your customer journey

Here’s what our clients say

Great customer service

Fantastic company, highly recommend them, great customer service and value for money.
– Greater London Properties

Miles above my competitors

Most of all, my audio sets me miles above my competitors and clients, new and old, always comment on how professional my company looks and sounds.
– Bayside Property Lounge

Professional and efficient

A wholly professional and efficient service in every respect. First class.
– E Tupling & Son
More client reviews

We turn every customer touchpoint, into a turning point.

Online

Online

Give your website, app, social channels and email campaigns added polish, with professional voiceover, SFX and exclusive music on animated clips, videos, audioblogs and more.

On TV, radio and streaming platforms

On TV, radio and streaming platforms

We’ll combine SFX, exclusive music and professional voice artistry to help you achieve brand recall on broadcast campaigns – and help you get close to your customers through podcasts and playlists.

On the telephone

On the telephone

Reinforce your professional image and reduce the perceived time spent queueing, holding or transferring, with exclusive music and professional voice artistry on your telephone system.

In person

In person

Create an immersive brand experience in stores/outlets and at events, with experiential audio, SFX, exclusive music and a professional voice artist making your announcements.

On voice-activated devices

On voice-activated devices

Whether your customer is asking Alexa for help at home or shouting ‘Hey Google!’ in their car, we can create the audio – chimes, effects and all – for your branded skills and apps.

At work

At work

Elevate your company videos, presentations, and even your e-learning – with creative scriptwriting, professional voice artistry and a suite of exclusive music.
Learn about our services

Ads featuring sonic brand cues are 8.53 times as likely to perform strongly for attention than those which don’t.

— Ipsos ‘Power of You’ report

Get them right

Brands we work with

We work with brands big and small, and understand what matters to you.

Samsung
See our work in action

The creative powerhouse supporting 37,000 unforgettable brands. 

Speak to a local expert
Research

The communication gap that’s costing you callers

Keeping in touch has been more important than ever recently. So we were interested to find out how the events of 2020 and 2021 have impacted telephone usage.

From how customers feel about their experiences when calling brands, to how businesses have seen changes in their call volumes – we’re thrilled to share the findings in our new whitepaper. And it’s free for you to download.

Get my copy
Insights from PHMG
Insights from PHMG
Insights from PHMG Insights from PHMG Insights from PHMG Insights from PHMG
Hitting a home run
View case study
Case Study • Rawlings
Hitting a home run
Telephony Etiquette: The Best Practices for Professional Communication

Guides & explainers

Telephony Etiquette: The Best Practices for Professional Communication
The Power of Voice: How Audio Branding Can Enhance Customer Experience

Guides & explainers

The Power of Voice: How Audio Branding Can Enhance Customer Experience
The importance of audio branding in the digital age

Guides & explainers

The importance of audio branding in the digital age
Optimising Your Telephony System: Making Your Phone System Work Harder So You Don’t Have To

Guides & explainers

Optimising Your Telephony System: Making Your Phone System Work Harder So You Don’t Have To
View all insights

Accreditations

A royal seal of success

We’re proud to be recipients of the King’s Award for Enterprise in International Trade, celebrating our exceptional growth in overseas markets and the strength of our global client partnerships.

A better business

We’re proud to have earned our seal of approval from the Better Business Bureau – an accreditation that proves we’re a company you can trust.

Committed to customer care

We regularly survey our clients against institute benchmarks in four key areas – giving us an outstanding overall satisfaction rating of 98.5%

Chicago’s finest

We’ve been named one of the best places to work in Chicago in 2022 by the folks over at Builtin. Thanks!

Get a free
audio branding demo

Our audio branding productions enhance your professional image, improve caller communications and create valuable cross-selling opportunities. And we’d love to prove it to you.

Let’s get started