A new era for your brand

PHMG × Salto

From boutique hotels to global enterprises, connect with every caller through messaging, music and voice that feels as seamless as your solutions.

Who we are

As the industry leaders in audio branding, PHMG has helped over 37,000 clients hit the right note since 1998. From the smallest start-ups to major global companies, our tailored audio productions put a sound to your business that callers can’t ignore, defining and strengthening your brand identity.

We know what matters to you

Setting new standards in innovation, intelligence, and intuitive tech.

For Salto customers, that feeling of complete security doesn’t begin at the door, but on the phone. At PHMG, we make sure that first impression is as polished and professional as the service waiting on the other end.

Whether it’s guiding callers to the right department, sharing updates on new integrations, or highlighting sustainability initiatives, we help you turn hold times into brand opportunities.

And we don’t stop at the phone. We extend the same level of polish to video content and branded social posts – so your presence stays consistent, engaging and future-forward across every channel.

With PHMG, you’ll reinforce the intelligence and reliability behind every Salto solution, creating experiences that resonate long after the call ends.

The result? A sound as secure and distinctive as Salto itself.

Showing the value of quality

Keeping callers confident

You design access systems that are frictionless and trusted worldwide. Our world-class creatives echo that through custom music, messaging and voice artistry – projecting clarity, confidence and innovation across every touchpoint.

Tailored to your brand

Every word, note and sound is exclusive to Salto – articulating your values of security, simplicity and cutting-edge technology.

Answer before you answer

Engage callers with updates on new products, integrations and initiatives before you pick up the phone – so they can feel the future of access from the first ring.

Maximising every opportunity

An optimised phone system doesn’t just connect calls – it builds trust, reduces friction and ensures every interaction feels as smooth as tapping a Salto key.

One voice, endless possibilities

Your sound will mirror your brand’s reputation of innovation, powered by human insight. Whether it’s product launches, global partnerships, or sustainability milestones, we’ll keep your voice clear, bold and unmistakably yours.

Here’s an example we crafted for you

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Audio Branding

Confident, modern, and forward-facing – designed to reflect Salto’s status as a global leader in smart access. We’ll apply the same attention to detail across every message, with seamless implementation and ongoing support.

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Voicemail

With us, even the calls you miss can reflect Salto’s reputation for reliability, with clear automated greetings that continue to build trust when you can’t answer in person.

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Before & After

Capturing attention from the very first frame, our sleek music, scripting and voice artistry set the stage for an immersive experience that feels both innovative and personal – echoing your mission across social platforms, long after the screen fades to black.

70% of callers placed on hold with silence or generic music hang up within a minute. Our elegant audio branding keeps them engaged – and on their Salto journey.

Eir Telecommunications

“I can only say the best things about PHMG. They always deliver the fastest turnaround times with the highest levels of professionalism and a great quality product. Working with them is an absolute pleasure.”

Kristijan Besak, CRM Support SME

OUR CLIENTS

In good company

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Your Package

Brand Sound Pro

Included in the package:

  • Licensing for On-Hold Marketing productions across one location
  • Unique music track tailored to your business
  • Creative copywriting from ingenious in-house writers
  • Choice of over 300 global voiceover artists
  • Brand-Sound Pro to play your exclusive music track across any marketing channel
  • Creative Workshop with an industry-leading Composer to uncover your unique sound
  • Sonic Logo – a musical motif as iconic as your visual logo
  • Audio Tool Kit – edits of your track to use in your own content creation
  • Playlist of on-brand tracks for every move and moment
  • Voiceover Suite for all non-broadcast channels
  • Directed Voice Session with your chosen voice artist
  • Multi Language voiceover and translations in over 100 languages
  • Complete Caller Experience to streamline the full caller journey
  • Complete installation and upload
  • Studio time
  • Editing and marketing expertise
  • Dedicated Key Account Manager to manage your projects

+ Complete Caller Experience (CCE)

  • Total call mapping to improve your caller journey
  • Comprehensive audio audit
  • Telephony solution proposal and delivery
  • System programming and readiness
  • Ongoing technical consultation and updates

Let’s get started

Contact Rajan Chandarana at Rajan.Chandarana@phmg.com or call +44 161 888 5742 to get in touch.