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Professional phone greetings and IVR solutions tailored to your business

Custom phone greeting messages, after-hours voicemail and on-hold music for small businesses

Get your FREE demo

Our high-quality, tailored phone greetings and on-hold marketing solutions ensure your business always makes a lasting, positive impression – whether during office hours or when you’re closed.

  • Reinforce brand values
  • Create consistency across marketing channels
  • Improve brand recall
  • Increase revenue
  • Reduce unwanted or spam calls
  • Improve call management with custom call trees and IVR systems

Request a free audio branding demo today, and we’ll deliver a custom sample tailored to your business.

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Trusted by brands big and small to deliver impactful on-hold marketing

At PHMG, we know what matters to you – whether you’re a small business or a global brand, we design phone greeting messages and IVR call tree systems that match your brand’s identity and enhance customer engagement. If you’ve ever wondered, “How do I stop spam calls?”, we can help with customized solutions that filter and direct calls through well-structured menus and options.

How we create your custom audio branding solution

At PHMG, we’ve streamlined the process to make it easy for your business to get started with professional phone greetings, IVR systems, and on-hold marketing. Here’s how it works:

Consultation

We start by understanding your brand values, audience, and messaging goals. During this initial stage, we’ll discuss your needs, including whether you require a standard phone greeting, an IVR menu system, or an after-hours voicemail message. We’ll also discuss how you can reduce spam calls through customised call trees and interactive voice response options.

Creative Development

Once we have a clear vision, our team of copywriters, voice artists and sound engineers will collaborate to craft your custom audio assets. This includes writing scripts, selecting voiceover talent, and composing music that aligns with your brand’s personality. Whether you’re looking for a warm welcome message, professional voicemail, or how to direct calls through an IVR menu system, we have you covered.

Demo and Feedback

Next, we’ll provide you with a free demo that showcases your new phone greetings, IVR systems, or on-hold music. You can review and offer feedback, and we’ll make any necessary adjustments until the audio is perfect for your business.

Implementation

After finalizing the audio, we’ll help you integrate it into your phone system, IVR call tree, or voicemail platform. Whether you’re using a standard PBX system or a more advanced cloud-based solution, we can guide you through the setup process.

Ongoing Support

As your business grows and evolves, we’ll be here to update and adjust your audio assets as needed. Our subscription-based model ensures that you’ll always have fresh, relevant content to match your brand’s changing needs.

This streamlined process ensures that you can have custom phone greetings and audio branding up and running quickly, without any hassle.

BENEFITS

How professional phone greetings and IVR benefit your business

Reinforces your brand values

Your choice of voiceover talent, music, and scripting communicates what your brand stands for. From a warm welcome message to a professional IVR system, we ensure your brand’s values come across clearly and consistently.

Creates consistency across channels

Deploy branded audio at key touchpoints, from phone greetings to social media and in-store announcements. This unifies your brand across platforms, making customer interactions feel more cohesive and well-thought-out.

Enhances your professional image

A well-crafted phone greeting, whether for an IVR menu option or after-hours office closure message, projects professionalism and builds trust with your audience.

Improves brand recall

Unique audio assets – such as notification chimes, sonic logos, or even on-hold music – create memorable connections, reinforcing brand recognition each time a customer interacts with your business.

Erases licensing headaches

We handle all music licensing, so you don’t have to worry about copyright infringement issues when using audio to promote your brand.

Reduces upfront costs

Our subscription-based pricing ensures flexibility and predictability in your marketing budget, helping you plan for the future without compromising on quality.
man at mixing desk in green t-shirt

How PHMG enhanced Heineken’s customer experience with professional phone greetings and custom music

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Our composers created a track that bubbles and refreshes in the same way as an ice-cold glass of Heineken.”

Lucy Drennan

Head of Artists & Repertoire

PHMG

single bottle of beer
COMPREHENSIVE

Audio solutions for every customer touchpoint

Exclusive music

Exclusive music

We’ll compose a track unique to your business, licensed for use on social media, in broadcast ads, podcasts, and even on your IVR system or after- hours closed message. From smart speakers to in-store sound systems, we’ve got you covered.
Copywriting and voice artistry

Copywriting and voice artistry

Reinforce your professional image with high quality voice artistry on your telephoner hold messaging, social media clips, company videos, voicemail prompts and more.
Complete caller experience

Complete caller experience

Combine your exclusive track with professional voice artistry with expertly scriptwriting, and hey presto! Your hold messaging is now a marketing channel.
Editing and post-production

Editing and post-production

Elevate the quality of your output with expert editing and post-production on all things audio.
Sound production for adverts

Sound production for adverts

We can get your business noticed on TV, radio, on-demand and streaming services, with arresting audio that stands out.
Sonic identity development

Sonic identity development

We’ll develop a comprehensive audio suite that your business can use across every channel. From characterful app chimes and bongs to unique music tracks, sonic logos and TV ad campaigns, we can do it all.

Ready for a free audio demo tailored to your business?

Let us demonstrate how our professional phone greetings and custom audio solutions can enhance your brand.

Get started

Prefer to speak with us directly?
Give us a call at 1-800-935-0516 to schedule your demo today.