Service
Complete caller experience
Location
Australia
Sector
Manufacturing
client overview
Superior Engineering is one of the best-known, premium 4WD suspension and 4×4 accessories manufacturers and suppliers in Australia.
The brief, in brief
Kick this specialist brand’s customer satisfaction up a gear.
The background
For the last 20 years, Superior Engineering has used the highest-quality materials and expert workmanship to produce premium 4×4 products for their customers and dealers.
A proud Australian company, they’ve grown from humble beginnings into one of the best known 4×4 accessories and suspensions auto parts manufacturers in the country. Their mission is to develop, manufacture and retail premium aftermarket 4WD suspension and 4×4 accessories – auto parts that haven’t been developed by anyone else – in Australia or around the world.
How we helped
Superior Engineering required a premium sound to match their business and our team of expert creatives embraced this brief and produced the perfect sound.
We utilised every aspect of Superior Engineering’s phone system to ensure their audio branding flowed seamlessly, with every audio touchpoint considered. After liaising with Superior Engineering, we made sure that their latest offers and deals, along with new product information were delivered to the caller on hold – reminding them to chat to a salesperson about them when they got through.
The new audio branding we’ve provided for Superior Engineering has created a professional soundtrack to mirror their professional image. We continue to reach out to them so that their messaging is always up-to-date, no matter the offer or time of year.
Get a free demo
Interested in how our audio productions could unlock the potential in your telephone system? Follow the link and we’ll put together a demo that’s tailored to your business ― don’t worry, it’s totally free.
