Ross Environmental Pest Control

Clearing up the caller experience

By exterminating wasted time, we helped this brand get their message out loud and clear.

client overview

For over 20 years, Ross Environmental Solutions has been protecting South New Jersey with pest, termite, and mold services.

The brief, in brief

Make their full offering impossible to miss.

The background

A small, family-run business with a big reputation, Ross Environmental Solutions has long been rooted in their local community. They first made their name in pest control, before expanding into mold removal, remediation, and a range of other essential services. Today, they’re a go-to for homeowners and businesses who want the job done right.

To showcase their breadth, they tasked us with creating a complete audio identity – one that combined custom music with strategic messaging to highlight their full offering.

The problem

Ross Environmental Solutions had plenty to offer, but not everyone knew it. They realized customers associated them with pest control but weren’t always aware of their wider capabilities.

They needed a new way to promote their diverse service portfolio and build awareness, without losing sight of the strong identity they’d built over the years. That’s where we came in.

We weren’t just looking for music on-hold – we wanted an advertisement to tell callers about everything we could do for them. On-Hold Marketing really met these requirements.

Nikki Purcell

Pest Control Coordinator

Ross Environmental Solutions.

How we helped

Our copywriters got to work, capturing every side of the business within a clear, cohesive script. Paired with custom music and sleek voice artistry, the full audio production became a powerful tool to boost awareness and drive new inquiries.

With On-Hold Marketing, Ross Environmental Solutions is no longer fixing problems behind closed doors – they’re front and center, with a sound that fuels growth and keeps the opportunities coming.

Get a free demo

Interested in how our audio productions could unlock the potential in your telephone system? Follow the link and we’ll put together a demo that’s tailored to your business – don’t worry, it’s totally free.

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