Service
Complete caller experience
Location
United Kingdom
Sector
Automotive
client overview
Established in Scotland in 2001, MV Commercial is now a UK-wide operation that hires and sells a wide range of
heavy goods vehicles.
The brief, in brief
Communicate important offers, finance plans and more to keep their callers engaged while they wait to be connected.
How we got the wheels in motion
More than 20 years ago, the team behind MV Commercial began importing commercial vehicles to Scotland; they quickly realised their clients were looking for a commercial vehicle hiring company who understood their needs and they could build a relationship with.
Almost two decades later, they now have a more than 150 staff and a fleet of over 1,500 vehicles. They operate a complete end-to-end nationwide commercial hire and sales service, with depots in Luton, Haydock and Airdrie, as well as many fabrication and engineering sites across the UK.
How we got the wheels in motion
Our working relationship with MV Commercial began in 2018, and the team realised that they were missing audio branding as a key communication tool for their customers.
Being a Scottish established brand, MV Commercial wanted to remain truthful to their roots, and we found the perfect voice for them with a gentle Scottish dialect that worked harmoniously with their unique track to encompass their brand.
Our talented team of musicians, voice artists and scriptwriters worked together to produce the ultimate on hold messaging for MV Commercial, and our efficient engineers ensured it made it onto their phone systems in ample time.
Get a free demo
Interested in how our audio productions could unlock the potential in your telephone system? Follow the link and we’ll put together a demo that’s tailored to your business ― don’t worry, it’s totally free.
