Sales Account Manager (Cloud)

As a Sales Account Manager at PHMG, you will assume a pivotal role in orchestrating a world-class customer encounter for our clients through the seamless integration of our cloud-based phone solutions. With a primary focus on newly onboarded clients, your mission is to enhance their operational efficiency and elevate their customer interactions by introducing our cutting-edge 'Complete Caller Experience' service. Your responsibility goes beyond managing accounts; it involves strategically positioning our technical solutions to generate additional revenue and unlock the full potential of their communication infrastructure.
Your role is paramount in establishing the trajectory of the client's journey with us. With exceptional interpersonal skills, you'll in still a sense of value and anticipation in our clients, fostering a dynamic that feels less transactional and more partnership-oriented right from the start.

Click here to learn more about Complete Caller Experience – PHMG 

Salary: £27,000 basic, £55,000 OTE

Location: Old Trafford, Manchester

Hours: 1pm – 10pm Monday – Thursday, 1pm – 6pm Friday (4.5 days per week) 

Strategic objectives and responsibilities:

• Engaging in targeted outreach to warm prospects daily, including CEOs and key decision-maker
• Establishing instant rapport with clients, demonstrating your ability to connect and communicate effectively, emphasizing the technical advantages of our cloud telephony solutions
• Demonstrating an expert-level understanding of cloud telephony, effectively communicating technical benefits to existing clients
• Working collaboratively across various teams to deliver top-quality technical solutions that exceed clients expectations
• Delivering industry-leading customer service to ensure a continuous improvement in client satisfaction

Measures of success:

• Proven experience in an outbound technical sales role, or targeted Account Management role
• Ability to efficiently prioritize tasks, manage time, and thrive in a competitive, fast-paced environment
• Solid understanding of the technical aspects of the cloud telephony
• Proven ability to identify challenges, devise effective solutions and navigate complexities inherent in the technical sales process
• A strong focus on achieving and exceeding targets, coupled with a strategic approach to leveraging warm leads

What you’ll get in return:

• Competitive salary and rewards
• Career development and progression directly linked to your performance
• Free gym membership at PureGym from time served
• All expenses paid company events in sought after venues
• Birthday time off to celebrate
• On-site barber and beautician
• Exciting social scene and lively atmosphere
• Creative, spacious offices with breakout areas and bar
• Fundraising initiatives for our registered charity – the PHMG Foundation
• Cycle to work scheme
• Smart pension scheme

About PHMG:

At PHMG, our drive to innovate fuels everything we do – our culture, our work, and our mission. This commitment to doing things differently inspired our journey, starting back in 1998 in the UK. We saw the need for a fresh approach to audio branding, one that harmonizes creativity, technology, and results. Today we serve over 37,000 clients across 50+ countries, helping businesses to elevate their brand and customer experience by embracing the power of sound. Our prestigious client list includes global giants like Coca-Cola, Samsung, Adidas, and Audi. But it’s not just about the big names; we also pride ourselves on supporting SMEs across virtually every sector, providing each with world-class audio branding solutions. 

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