The quiet cost of poor customer communications in 2026

Trends & opinion

The quiet cost of poor customer communications in 2026

First contact is your highest-converting moment. It’s easy to forget that every inbound inquiry  is effectively a person trying to give you money. They’ve decided you’re worth the conversation and reached out. Whatever …

Brand spotlight: Airbnb

Trends & opinion

Brand spotlight: Airbnb

The latest in our series of deep-dives into brands successfully using audio looks at the phenomenally successful vacation rental platform.

Eurovision Song Contest 2023: Our experts’ picks

Trends & opinion

Eurovision Song Contest 2023: Our experts’ picks

Our Music team have given all 37 of the runners and riders a spin, so you don’t have to. (You’re welcome.)

The changing role of sound in electric cars – and how leading brands are responding

Other

The changing role of sound in electric cars – and how leading brands are responding

Electric cars are here, and will be the default choice in years to come. What does the switch to silent-running mean, and how are big names responding?

Could your business say more, with less?

Other

Could your business say more, with less?

But what happens when brands take a minimal approach to marketing? By this we mean, why do some when brands opt to leave out logos, …

Should your brand have an accent?

Other

Should your brand have an accent?

For some brands, their national or regional identity plays a big part in the way they present to the world. Is your business one of them?

Brand spotlight: Lincoln

Other

Brand spotlight: Lincoln

In the latest edition of this series, we’re looking at how one of America’s best-selling luxury marques is using audio to its advantage.

What your business can learn from TV theme tunes

Other

What your business can learn from TV theme tunes

At a time when Netflix’s ‘Skip intro’ button has threatened theme tunes’ very existence, they still have an important role to play.

The 2022 Eurovision songs you need to hear

Other

The 2022 Eurovision songs you need to hear

It’s almost time for the world’s most-watched song competition, and our expert Music team have given the 40 entries a spin to pinpoint the ones you need to hear.