Who we are
As the industry leaders in audio branding, PHMG has helped over 37,000 clients hit the right note since 1998. From the smallest start-ups to major global companies, our tailored audio productions put a sound to your business that callers can’t ignore, defining and strengthening your brand identity.
We know what matters to you
[ Helping people furnish their dream homes with a legacy of quality furniture.
For Havertys, every interaction is an opportunity to reflect your commitment to quality.
Often, that starts with a simple phone call – so we make sure it sets the right tone, delivering a seamless and sophisticated experience for your customers.
It could be as simple as directing your callers to the right place with smart call routing… or drumming up excitement about a new collection while they wait.
We’ll even extend that personal touch to video content and branded posts for your socials – keeping things consistent across multiple platforms.
With PHMG, you can bring your defining values of excellence, care and innovation to life at every point of contact – and not just at any single location, but all 130 of them.
The result? A sound as distinctive and enduring as Havertys itself.]
[ Showing the value of quality ]
[Keeping callers comfortable]
[Tailored for your brand]
[Answers before you answer]
[Protecting every opportunity]
One voice, endless possibilities
With PHMG, consistency and distinction come together. [ Your signature sound will echo your values across every location, while allowing for localized updates – ensuring every caller experience feels unmistakably Havertys.]
70% of callers placed on hold with silence or generic music hang up within a minute. [Our elegant audio branding keeps them engaged – and on their Havertys journey.]
Powering the next 140 years with Complete Caller Experience
[ As Havertys continues to grow ] – opening new stores and expanding your footprint – your customer journey needs to evolve too, all while preserving the attention to detail that defines your furniture. With the Complete Caller Experience you can:
Deliver excellence
Stay connected
Think big
Keep customers loyal
Deliver excellence
Stay connected
Think big
Keep customers loyal
Socials
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Play Video Brand Sound Pro
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Play Video OUR CLIENTS
In good company
Going Beyond
Brand Sound
- £ XX per month
- 6 updates per annum
- First & weeks deferred payments
- No set-up fee
- Licensing for On-Hold Marketing productions across X locations
- Brand Sound™ – a unique music track tailored to your business
- Creative copywriting from ingenious in-house writers
- Choice of over 300 global voiceover artists
- Multi-Platform Music Licence to use your track across every marketing channel
- Creative Workshop with an industry leading Composer to uncover your unique sound
- Sonic Logo – a musical motif as iconic as your visual logo
- Audio Tool Kit – edits of your track to use in your own content creation
- Complete installation and upload
- Studio time
- Editing and marketing expertise
- Account Manager to manage your projects
+ Complete Caller Experience (CCE)
- Total call mapping to improve your caller journey
- Comprehensive audio audit
- Telephony solution proposal and delivery
- System programming and readiness
- Ongoing technical consultation and updates
+ Multi-Language
- Voiceover and translations in additional language
+ Voice Pro
- Voiceover Suite for all non-broadcast channels
- Directed Voice Session with your chosen voice artist
Brand Sound Pro
Pricing:
- $ XX per month
- X updates per annum
- First 8 weeks deferred payments
- No set up fee
Included in the above package:
- Licensing for On-Hold Marketing productions across X locations
- Unique music track tailored to your business
- Creative copywriting from ingenious in-house writers
- Choice of over 300 global voiceover artists
- Brand-Sound ProM to play your exclusive music track across any marketing channel
- Creative Workshop with an industry-leading Composer to uncover your unique sound
- Sonic Logo – a musical motif as iconic as your visual logo
- Audio Tool Kit – edits of your track to use in your own content creation
- Playlist of on-brand tracks for every move and moment
- Voiceover Suite for all non-broadcast channels
- Directed Voice Session with your chosen voice artist
- Multi Language voiceover and translations in over 100 languages
- Complete Caller Experience to streamline the full caller journey
- Complete installation and upload
- Studio time
- Editing and marketing expertise
- Dedicated Key Account Manager to manage your projects
+ Complete Caller Experience (CCE)
- Total call mapping to improve your caller journey
- Comprehensive audio audit
- Telephony solution proposal and delivery
- System programming and readiness
- Ongoing technical consultation and updates
Brand Symphony
Pricing:
- $ XX per month
- X updates per annum
- First 8 weeks deferred payments
- No set up fee
Included in the above package:
- Licensing for On-Hold Marketing productions
- Grammy award winning composition and production to create a unique piece of music tailored to your business
- Globally renowned Copywriters trusted by global brand leaders
- Choice of over 300 global voiceover artists
- Brand Symphony™ to play your exclusive music track in any marketing channel you wish
- Tailored Brand Workshop with our leading genre specific award-winning composers to uncover your unique sound
- Music and Voice for Advertising – align your brand across broadcasting channels
- Audio Production for Video to elevate your video marketing
- Sonic Logo – a musical motif as iconic as your visual logo
- Audio Tool Kit – edits of your track to use in your own content creation
- Playlist of on-brand tracks for every move and moment
- Voiceover Suite for all non-broadcast channels
- Directed Voice Session with your chosen voice artist
- Multi-Language voiceover and translations
- Complete Caller Experience to streamline the full caller journey
- Immersive Collaborative Experience with the development of your sonic identity
- Complete installation and upload
- Studio time
- Personal Creative Consultant and a dedicated Key Account Manager to manage your projects
+ Complete Caller Experience (CCE)
- Total call mapping to improve your caller journey
- Comprehensive audio audit
- Telephony solution proposal and delivery
- System programming and readiness
- Ongoing technical consultation and updates
