Payments & billing
We’ve answered some of the most common questions below.
If you still need help, leave your details and someone from your account team will be in touch.
Frequently asked questions
When does my invoicing start?
Why do I have a six-week credit note?
Why does the amount billed differ from the monthly fee quoted?
How do I query an invoice/payment?
How do I update my billing/payment information?
How do I check if an invoice has been paid?
How do I request a statement of my account?
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