Scaled to supply, built to deliver

Custom audio and smart telephony designed to reflect your volume, speed, and service – even before the deal’s done.

Business Starts Before the Order

In wholesale, margins are tight, but timelines are tighter – so don’t waste a second. PHMG supports suppliers, distributors and trade hubs with professional telephony experiences and custom audio branding for your key touchpoints – perfectly aligned with your precision and pace. Think scripted messaging, professional voice artistry and custom music that keeps audiences engaged and on board. 

 

Brands we work with

We work with brands big and small, and understand what matters to you.

Request a demo

THE BENEFITS, IN BRIEF

Command Attention with Every Call

1. Sound like a serious supplier.

Your operation runs like clockwork – make sure your phones do too.

2. Stock updates in stereo.

Use hold time to promote sales, events and updates, so your callers always feel in the know.

3. Not just off the shelf.

Keep partners informed with real-time messages about inventory, delivery windows, and delays.

4. Confidence in every conversation.

B2B or B2C, trust is your currency – and our audio helps you bank it. Set expectations, calm concerns and build confidence with every word your caller hears.

One of the standout features of PHMG, for us, is their impressive range of voice actors. We were able to choose voices with local dialects and accents that resonate with our customer base, keeping everything perfectly in line with our brand identity. The whole process has been smooth, creative, and genuinely impactful for our customer communications.

Rachel Shelley

Marketing Manager

Henshaws Roofing & Building Supplies

Listen to Henshaws’ Roofing & Building Supplies On Hold Messaging

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INSPIRATION FOR YOUR ON-HOLD

Purposeful Messaging, Tailored to You

Availability

Expecting a seasonal rush? With our time-sensitive updates, you can keep shoppers in the loop about stock, promotions and delivery times.

Accreditations

If you’re award-winning, certified, or known for your exceptional services, let your callers know and build trust where it counts.

Standout Services

From your product range to your outstanding customer care – no one does things like you do. Make sure potential callers know that too.

FAQs

Is my product in stock? What’s your return policy? How much is shipping? Answer these key questions and more before picking up the phone.

Cross Sell

Every call is an opportunity to add value. Promote related offerings to help clients get the most from your business.
BRINGING YOUR SOUND TO LIFE

How it Works

  1. Define your objectives
    Decide what matters most—sharing key info, turning missed calls into opportunities, or using hold time to drive sales—we’ll make it happen.
  2. Music composition
    Custom on-hold music designed for your brand – richer, more engaging, and far more distinctive than generic stock tracks.
  3. Scriptwriting
    From greetings to on-hold ads, we craft sharp, engaging scripts that deliver the right message in the right way.
  4. Voice casting and recording
    We work with hundreds of professional voice artists across the globe and can pinpoint the right one for you.
  5. Editing and mixing
    Our expert team polishes every production with precision editing and seamless mixing for a flawless final result.

Get your free demo

Our audio branding productions showcase your sound, improve caller experience and create valuable marketing opportunities. And we can show how with a free demo.

  • Brand building
  • Higher engagement
  • Increased sales
  • Time saved
  • Impactful marketing
  • Cost efficient

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