High-performance audio, engineered to drive results

Make every second count with world class audio branding and telephony that turns hold times into lasting connections.

Every Journey Starts with a Call

Before you hand over the keys, or open up a service bay, customers are already forming opinions. With PHMG, automotive dealerships, service centres, and parts suppliers worldwide accelerate engagement through custom audio branding and telephony experiences. Think scriptwriting, professional voice artistry, and music that revs up every touchpoint.

Brands we work with

We work with brands big and small, and understand what matters to you.

THE BENEFITS, IN BRIEF

First Impressions Shouldn’t Stall

1. Put your brand in the driver’s seat.

Luxury or practical, your offering is unique. Make sure your customers know that before the first hello.

2. Give callers the full service.

Share MOT reminders, service offers, seasonal checks, or weekend hours – all while they wait.

3. Custom-built, showroom ready.

Your business isn’t off-the-shelf. Neither is our audio. We’ll script and score it to match.

4. Sound that inspires confidence.

From first-time buyers to returning customers, make sure they feel they’re in good hands.

We partnered with PHMG to revise our script, ensuring customers receive prompt guidance and feel reassured as we address their needs. Well done and thank you PHMG we could not have done this without you.

Raymond Gordon

General Aftersales Manager

Archbold Car Shop

Listen to Archbold Car Shop’s On Hold Messaging

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INSPIRATION FOR YOUR ON-HOLD

Purposeful Messaging, Tailored to You

Availability

Got a busy servicing or sales period coming up? With our time-sensitive updates, you can keep clients in the loop from booking to collection.

Accreditations

If you’re manufacturer-approved, accredited, or come recommended by satisfied drivers, let your callers know to build trust fast.

Standout Services

Whether it’s precision repairs or unbeatable deals, no one does it like you. Make sure your callers know that too.Your policies and cover options are second-to-none. Make sure your callers know that too.

FAQs

How can I book an appointment? Do you have my model in stock? How’s my repair coming along? Answer these key questions and more before picking up the phone.

Cross Sell

Every call is an opportunity to add value. Promote related offerings to help clients get the most from your business.
BRINGING YOUR SOUND TO LIFE

How it Works

  1. Define your objectives
    Decide what matters most—sharing key info, turning missed calls into opportunities, or using hold time to drive sales—we’ll make it happen.
  2. Music composition
    Custom on-hold music designed for your brand – richer, more engaging, and far more distinctive than generic stock tracks.
  3. Scriptwriting
    From greetings to on-hold ads, we craft sharp, engaging scripts that deliver the right message in the right way.
  4. Voice casting and recording
    We work with hundreds of professional voice artists across the globe and can pinpoint the right one for you.
  5. Editing and mixing
    Our expert team polishes every production with precision editing and seamless mixing for a flawless final result.

Get your free demo

Our audio branding productions showcase your sound, improve caller experience and create valuable marketing opportunities. And we can show how with a free demo.

  • Brand building
  • Higher engagement
  • Increased sales
  • Time saved
  • Impactful marketing
  • Cost efficient

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