Transform routine interactions into powerful moments that engage, impress, and convert

Running a business is hard enough without worrying about your phone system. That’s why we’ve partnered with GoTo Connect – combining their cutting-edge cloud telephony with PHMG’s expert setup, bespoke audio branding, and 24/7 support.

The result? A stress-free, professional caller experience that keeps your customers engaged and your business growing.

Simplify your phone system

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Benefits

Who is the partnership for?

Whether you’re a business looking to make a smart switch from on-premises systems, an existing client expanding your current PHMG services, or a tech-light team in need of simple onboarding – here’s how you’re set for success.

Purpose-Built Caller Experience

Our solution offers custom messages and branded audio, designated call flows that reflect your business, can work from any device, and multi-site use.

End-to-End Support

Setup, configuration, testing, and onboarding managed by PHMG experts.

Cost-Saving, Scalable Platform

Requires no expensive hardware, delivers better call quality with less downtime, and grows and adapts alongside your business.

Stress-Free Setup

We provide clear steps with minimal input required, along with ongoing optimisation and support to ensure continued success.
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Implementation Journey

GoTo Set-up Steps

Discover how PHMG and GoTo can transform your communications from the first ring to the final word.

Step 1: Quick Discovery Call

A 15-minute chat to pinpoint your pain points, define call flow goals, and agree timelines. We’ll even send templates upfront.

Step 2: System Setup Made Easy

Your GoTo Project Manager handles it all – adding users, mapping handsets, and prepping number portability.

Step 3: Your Perfect Call Flow

We design your full call journey – including greeting messages, voicemail, and out-of-hours routing – paired with world-class audio production.

Step 4: Test & Refine

We test the system using temporary numbers to guarantee quality. On port day, live-agent checks keep things running smoothly.

Step 5: Port Your Numbers

Submit your port order with GoTo Connect’s support – it’s quick and hassle-free.

Step 6: Go Live & Support

We fine-tune based on feedback, share a visual map of your setup, and provide direct contacts for ongoing support.

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Simplify your phone system

Move to GoTo Connect with PHMG today

Ready to make the switch? PHMG is here to guide you through every step of the process. Fill out the form below and we’ll be in touch.

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