Existing clients

How can we help?

If you can’t find the answer you’re looking for in our FAQs, leave your details and someone will get back to you shortly.

Frequently asked questions

How do I access the Client Portal?

Select the Silhouette icon in the top right. We’ll need to give you access before you can access the Portal for the first time; follow the instructions provided at the login screen to request access.

How do I request an update to my script/production?

Contact your Account Manager by phone or email and we’ll get to work straight away on your update. Or, alternatively, ;eave some details using the form below.

Who is my Account Manager?

Your Account Manager is assigned to you when you sign up for your PHMG service. If you’re not sure who this is or have lost their contact details, email clientservices@phmg.com or complete the form below and we’ll arrange for them to be in touch.

How can I access copies of invoices?

You can view invoices and check their payment status by logging into the Client Portal.

How do I query an invoice/payment?

Our Credit Control team are ready and waiting to help. Email creditcontrol@phmg.com or call 0161 609 0675.

Get in touch today

Tell us more about your enquiry by filling out the form below, and your Account Manager will get in touch as soon as possible.

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