The world leaders
in audio branding
We’ll help you connect with your customers
through the power of sound – wherever, however.
Cloud Telephony Platforms
Enhance your business’ connectivity by leveraging cloud platforms for flexible, scalable, and cost-effective caller solutions
Analytics & Caller Consultancy
We provide businesses with actionable insights into caller behaviour and optimise communication strategies through in-depth analysis
Audio Branding & Marketing
Maximise the impact of your marketing through effective audio branding from award-winning talent
Technology & AI enabled
We balance our industry-leading expertise with the right tech and automated solutions to enrich your customer journey
Cloud Telephony Platforms
Enhance your business’ connectivity by leveraging cloud platforms for flexible, scalable, and cost-effective caller solutions
Analytics & Caller Consultancy
We provide businesses with actionable insights into caller behaviour and optimise communication strategies through in-depth analysis
Audio Branding & Marketing
Maximise the impact of your marketing through effective audio branding from award-winning talent
Technology & AI enabled
We balance our industry-leading expertise with the right tech and automated solutions to enrich your customer journey
Here’s what our clients say
Great customer service
Fantastic company, highly recommend them, great customer service and value for money.
– Greater London Properties
Miles above my competitors
Most of all, my audio sets me miles above my competitors and clients, new and old, always comment on how professional my company looks and sounds.
– Bayside Property Lounge
Professional and efficient
A wholly professional and efficient service in every respect. First class.
– E Tupling & Son
Astounding audio.
Everywhere your customers are.
Online
Online
Give your website, app, social channels and email campaigns added polish, with professional voiceover, SFX and exclusive music on animated clips, videos, audioblogs and more.
On TV, radio and streaming platforms
On TV, radio and streaming platforms
We’ll combine SFX, exclusive music and professional voice artistry to help you achieve brand recall on broadcast campaigns – and help you get close to your customers through podcasts and playlists.
On the telephone
On the telephone
Reinforce your professional image and reduce the perceived time spent queueing, holding or transferring, with exclusive music and professional voice artistry on your telephone system.
In person
In person
Create an immersive brand experience in stores/outlets and at events, with experiential audio, SFX, exclusive music and a professional voice artist making your announcements.
On voice-activated devices
On voice-activated devices
Whether your customer is asking Alexa for help at home or shouting ‘Hey Google!’ in their car, we can create the audio – chimes, effects and all – for your branded skills and apps.
At work
At work
Elevate your company videos, presentations, and even your e-learning – with creative scriptwriting, professional voice artistry and a suite of exclusive music.
Ads featuring sonic brand cues are 8.53 times as likely to perform strongly for attention than those which don’t.
— Ipsos ‘Power of You’ report
Brands we work with
We work with brands big and small, and understand what matters to you.
Serving over 37,000 clients, in over 50 countries.
Research
The communication gap that’s costing you callers
Keeping in touch has been more important than ever recently. So we were interested to find out how the events of 2020 and 2021 have impacted telephone usage.
From how customers feel about their experiences when calling brands, to how businesses have seen changes in their call volumes – we’re thrilled to share the findings in our new whitepaper. And it’s free for you to download.
Insights from PHMG
Insights from PHMG
Insights from PHMG Insights from PHMG Insights from PHMG Insights from PHMG
Telephony Etiquette: The Best Practices for Professional Communication
Guides & explainers
Telephony Etiquette: The Best Practices for Professional Communication
The Power of Voice: How Audio Branding Can Enhance Customer Experience
Guides & explainers
The Power of Voice: How Audio Branding Can Enhance Customer Experience
The importance of audio branding in the digital age
Guides & explainers
The importance of audio branding in the digital age
Optimising Your Telephony System: Making Your Phone System Work Harder So You Don’t Have To
Guides & explainers
Optimising Your Telephony System: Making Your Phone System Work Harder So You Don’t Have To
Accreditations
Committed to customer care
We regularly survey our clients against institute benchmarks in four key areas – giving us an outstanding overall satisfaction rating of 98.5%
Always growing
As our team (and client base) get bigger and bigger, we made it into the Investec Mid-Market 100 three years on the bounce.
Inspiring business
We were named as one of the UK’s top 1,000 companies to inspire Britain, four years in a row by the London Stock Exchange Group.
A great place to work – officially
We’re very proud to announce that, based on our team’s honest feedback, we’ve been named one of the UK’s best companies to work for.
Get a free
audio branding demo
Our audio branding productions enhance your professional image, improve caller communications and create valuable cross-selling opportunities. And we’d love to prove it to you.
We use PHMG as our Audio Branding company and they’re extremely helpful and efficient in providing us with high-quality audio messages and music upon request. I recently asked for our company hold message to be updated, and the script I sent was returned within 24 hours. Excellent service all round
My customers are loving when I put them on hold and they hear all the vital information that my company does. In some instances while they are on hold hearing my other services they ask for more. For example if they are calling for a no heat call on their furnace, they also hear that we do gas lines and pool heaters .I Have sold extra items and it’s only been two weeks . Gavin from PHMG was very attentive to my needs and my request. Top notch service and I would highly recommend.
On behalf of Cowley Holmes Accountants I would like to take a moment to thank Jake for his attentive manor, enthusiasm, quick responses and his proactiveness throughout.We deal with Jake and Shelby who are always friendly and professional ensuring a quick turnaround time.So thank you very much indeed, we are generally very happy with PHMG services on a whole.
Danielle and Sophie looked after the whole process from inception through to the new OHM system being fully operational. Our brief was developed with no issue. Brand music and sound was implemented with minimal fuss and PHMG liaised with our service provider to ensure the whole system was operational promptly. A wholly professional and efficient service in every respect. First class.
Currently dealing with Ryan (AKA Wayne) at PHMG, on behalf of the company I work for.I’ve been genuinely impressed by their speed of service, attitude and approachability. It is genuinely rare to come across someone I B2B that you can create a healthy business relationship with – but they carry out that tricky task with ease.Keep at it!
On behalf of Wrights Design House, we have used this company for a while and Jessica Rodgers has always provided us with a prompt, friendly service. She is very attentive to our needs and always ensuring a great customer service. Jessica is fantastic and attentive to our office needs.
Quick response and turnaround time, friendly staff, professional, knowledgeable, and helpful. They are also proactive in that they reach out to check up on us and make sure we are happy with their services. They are also not overly pushy either. I’m very happy with their services and company as a whole.
We use PHMG as our Audio Branding company and they’re extremely helpful and efficient in providing us with high-quality audio messages and music upon request. I recently asked for our company hold message to be updated, and the script I sent was returned within 24 hours. Excellent service all round
My customers are loving when I put them on hold and they hear all the vital information that my company does. In some instances while they are on hold hearing my other services they ask for more. For example if they are calling for a no heat call on their furnace, they also hear that we do gas lines and pool heaters .I Have sold extra items and it’s only been two weeks . Gavin from PHMG was very attentive to my needs and my request. Top notch service and I would highly recommend.
On behalf of Cowley Holmes Accountants I would like to take a moment to thank Jake for his attentive manor, enthusiasm, quick responses and his proactiveness throughout.We deal with Jake and Shelby who are always friendly and professional ensuring a quick turnaround time.So thank you very much indeed, we are generally very happy with PHMG services on a whole.
Danielle and Sophie looked after the whole process from inception through to the new OHM system being fully operational. Our brief was developed with no issue. Brand music and sound was implemented with minimal fuss and PHMG liaised with our service provider to ensure the whole system was operational promptly. A wholly professional and efficient service in every respect. First class.
Currently dealing with Ryan (AKA Wayne) at PHMG, on behalf of the company I work for.I’ve been genuinely impressed by their speed of service, attitude and approachability. It is genuinely rare to come across someone I B2B that you can create a healthy business relationship with – but they carry out that tricky task with ease.Keep at it!
On behalf of Wrights Design House, we have used this company for a while and Jessica Rodgers has always provided us with a prompt, friendly service. She is very attentive to our needs and always ensuring a great customer service. Jessica is fantastic and attentive to our office needs.
Quick response and turnaround time, friendly staff, professional, knowledgeable, and helpful. They are also proactive in that they reach out to check up on us and make sure we are happy with their services. They are also not overly pushy either. I’m very happy with their services and company as a whole.
