Established in 1982, Callaway is the world’s leading manufacturer of premium, high-quality golf products.
The brief, in brief
Create informative, dynamic messages that keep callers informed of the latest products and innovations.
Callaway is a premium golf equipment and active lifestyle brand with a portfolio of global subsidiaries.
With dedicated commitment to innovation, they manufacture and sell a variety of elite golf and sporting equipment, apparel and accessories. Their advanced, innovative technologies help golfers of all abilities, from amateur to professional, flourish on the green.
Trusting in quality
A world-renowned company needs a world-renowned caller experience. Callaway Golf have a reputation of being at the top of their game, and their customers expect the very best quality.
Conveying the premium quality of the brand their politics is essential across all communications from the brand, including on the telephone. We were tasked with creating music and messaging that would engage callers queueing, holding or waiting to transfer.
Listen to Callaway’s exclusive track
PHMG management and service of the brief over the years has been nothing short of outstanding. The team all trust and respect their work, and rightly so. They create quality work and recordings in fast turnaround times which is invaluable to our organisation!
A captivating caller experience
Callaway Golf’s products are ever-evolving, and they need an ever-evolving telephone production to match. Our knowledgeable and talented copywriters frequently create new, exciting scripts, showcasing the current season’s most desirable new products.
The messages, along with a professional, polished voice-over, promote the latest developments in design and technicality of equipment and sportswear. The scripts, music and voice work collectively to keep the customer engaged before they connect.
Get a free demo
Interested in how our audio productions could unlock the potential in your telephone system? Follow the link and we’ll put together a demo that’s tailored to your business ― don’t worry, it’s totally free.