A new era for your brand

PHMG × Jenkins Auto Group

From first-time buyers to returning service customers, make every caller feel informed and valued with messaging, music and voice that reflect your professionalism across every dealership.

Who we are

As the industry leaders in audio branding, PHMG has helped over 37,000 clients hit the right note since 1998. From the smallest start-ups to major global companies, our tailored audio productions put a sound to your business that callers can’t ignore, defining and strengthening your brand identity.

We know what matters to you

Delivering a seamless automotive experience across multiple locations, departments and vehicle brands.

For Jenkins Motor Group, every interaction is an opportunity to convert interest into action — whether that’s a test drive booking, a service appointment or a finance enquiry. Often, that journey begins with a phone call.

At PHMG, we make sure that all-important first impression mirrors your reputation – professional, efficient and customer-focused. Whether it’s promoting new model launches, highlighting seasonal offers or guiding callers between sales, service and parts, we help you turn hold times into branded opportunities.

And we don’t stop at the phone. We extend that personal touch to high-performing video content and branded posts for your social channels – keeping your community engaged and message consistent across every platform.

With PHMG, you’ll reinforce the value behind each of your services – creating distinctive dealership experiences that come together to form an unforgettable brand. The result? A sound as polished and professional as Jenkins Auto Group itself.

Driving clarity from the first “hello”

Keeping callers confident

Automotive enquiries are often time-sensitive and brimming with potential. Our world-class creatives reflect that urgency and professionalism through custom music, messaging and voice artistry – projecting a confident and approachable tone across every site.

Tailored to your brand

Every word, note and sound is crafted exclusively for Jenkins Auto Group – ensuring national brand consistency while allowing each dealership to highlight its own offers and priorities.

Answers before you answer

Before your teams pick up, callers can hear the practical details they need most, like showroom and service opening hours, MOT and booking guidance, and seasonal updates. It reduces friction, improves efficiency and ensures customers reach the right team quickly.

Maximizing every opportunity

A smart, optimized phone system doesn’t just connect calls – it reduces missed revenue by shortening perceived wait times and ensuring your callers always get through to the right team member.

One voice, endless possibilities

With PHMG, the personal and professional come together. Your signature sound will reflect the trusted service you provide across every location – while enabling scalable, localized updates and promotional flexibility.

Here are some examples of tailored On-Hold Marketing we produced for our clients in the automotive industry:

Liberty Auto City

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Tri-City Subaru

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Before and After

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Demo

Koons Ford of Annapolis

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Before and After

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Demo

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IVR

Case Study

Holdcroft Car Dealership

“It’s great working with PHMG, the staff are friendly and respond to queries quickly. I requested for a fast turnaround for one of my projects and this was completed without any issues. Thank you”

Case Study

European Road & Racing

“PHMG has been an absolute pleasure to work with for years now. They’re on top of things every single time and are professional, responsive, and easy to deal with. Any changes we’ve needed have been made quickly, which has kept our messaging consistent and our brand sounding its best. Their service has become an important part of how we present ourselves to customers. The audio branding gives us a consistent, high-quality sound that reinforces our professionalism and keeps our brand front of mind. It’s one less thing to worry about, and we know it will be done right every time.”

Professional. Dynamic. Customer-focused.

And all delivered with the confidence their customers expect.

You’ll get the same attention to detail on your custom messages, across every location – all, seamlessly uploaded to your phone systems with exceptional support from us.

One voice, endless possibilities

With PHMG, the personal and professional come together. Your signature sound will reflect the trusted service you provide across every location – while enabling scalable, localized updates and promotional flexibility.

Here’s an example we crafted for you

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Your Audio Branding

Every second on hold is a chance to deliver your message – so don’t waste a single one. Hear the difference a professional, personal production from PHMG can make.

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Before and After

And all delivered with the confidence your customers expect.
You’ll get the same attention to detail for each message and location, seamlessly uploaded to your phone systems with exceptional support from us.

70% of callers placed on hold with silence or generic music hang up within a minute. Our elegant audio branding keeps them engaged – and on their Jenkins Auto Group journey.

Power every interaction with Complete Caller Experience

From the moment the phone rings, the Jenkins Auto Group journey begins.

Our Complete Caller Experience ensures every caller hears the same professionalism, efficiency and brand consistency you deliver in person – across every dealership, every department and every enquiry.

Deliver excellence
Reduce missed calls, boost efficiency, and deliver seamless, branded caller journeys. We handle setup, so you can focus on what matters most.
Stay connected
Benefit from smarter phone systems with enhanced call routing and ongoing support from our US-based teams.
Think big
Streamline operations across all locations – ensuring efficiency and consistency, even as new stores open.
Keep customers loyal
Reduce dropped calls that can cost revenue, ensuring customers remain engaged and connected.
Deliver excellence
Reduce missed calls, boost efficiency, and deliver seamless, branded caller journeys. We handle setup, so you can focus on what matters most.
Stay connected
Benefit from smarter phone systems with enhanced call routing and ongoing support from our US-based teams.
Think big
Streamline operations across all locations – ensuring efficiency and consistency, even as new stores open.
Keep customers loyal
Reduce dropped calls that can cost revenue, ensuring customers remain engaged and connected.
OUR CLIENTS

In good company

Harley Davison logo
kia logo
continental-logo
Adidas logo
nissan logo

Your Package

Brand Symphony

Included in the package:

  • Licensing for On-Hold Marketing productions
  • Grammy award winning composition and production to create a unique piece of music tailored to your business
  • Globally renowned Copywriters trusted by global brand leaders
  • Choice of over 300 global voiceover artists
  • Brand Symphony™ to play your exclusive music track in any marketing channel you wish
  • Tailored Brand Workshop with our leading genre specific award-winning composers to uncover your unique sound
  • Music and Voice for Advertising – align your brand across broadcasting channels
  • Audio Production for Video to elevate your video marketing
  • Sonic Logo – a musical motif as iconic as your visual logo
  • Audio Tool Kit – edits of your track to use in your own content creation
  • Playlist of on-brand tracks for every move and moment
  • Voiceover Suite for all non-broadcast channels
  • Directed Voice Session with your chosen voice artist
  • Multi-Language voiceover and translations
  • Complete Caller Experience to streamline the full caller journey
  • Immersive Collaborative Experience with the development of your sonic identity
  • Complete installation and upload
  • Studio time
  • Personal Creative Consultant and a dedicated Key Account Manager to manage your projects

+ Complete Caller Experience (CCE)

  • Total call mapping to improve your caller journey
  • Comprehensive audio audit
  • Telephony solution proposal and delivery
  • System programming and readiness
  • Ongoing technical consultation and updates

Let’s get started

Contact Peter Evans at PeterJ.Evans@phmg.com or call +44 161 528 1751 to get in touch.