Is PHMG a Scam? Absolutely Not – Here’s Why Clients Trust Us

We’ve helped thousands of businesses worldwide revolutionise their customer connections – and we’re proud of the results.

PHMG’s roots were planted in Manchester way back in 1998, and over time, we’ve branched out across the globe, garnering a team of creative specialists, technical architects and even Grammy winners in the process. Today, those roots support a network of more than 37,000 clients in 54 countries – businesses of every shape and size, all growing stronger through the power of sound.

Over the years, we’ve collaborated with the likes of Coca-Cola, Samsung and Heineken, along with countless up-and-coming businesses who continue to choose us as their long-term partner. Wherever you are, whatever your size, we’re proud to deliver the same world-class expertise, attention, and care to every client.

Here from our clients

We work with brands big and small, and understand what matters to you.

Power in Every Voice

We believe our clients’ voices matter just as much as our own – and no one tells our story better than the brands we have supported.

Like any business with a global presence, we’re represented on a range of independent platforms, from Trustpilot to the Better Business Bureau, along with our Google reviews. Across each one, we’re always delighted to see so many positive comments celebrating our service, team, and products. But even in the rare case we receive negative feedback on ComplaintsBoard, we treat it as a valuable opportunity to learn and grow – turning a single 1-star comment or a stray 2.1 rating into a 5/5 experience the next time around.

Great customer service

Fantastic company, highly recommend them, great customer service and value for money.

Miles above my competitors

Most of all, my audio sets me miles above my competitors and clients, new and old, always comment on how professional my company looks and sounds.

Professional and efficient

A wholly professional and efficient service in every respect. First class.

Great customer service

Fantastic company, highly recommend them, great customer service and value for money.

Miles above my competitors

Most of all, my audio sets me miles above my competitors and clients, new and old, always comment on how professional my company looks and sounds.

Global Recognition

From Silicon Valley to Sydney Harbour, PHMG has been helping businesses make waves across the globe – and along the way, we’ve made a few of our own.

Over the years, we’ve earned a host of awards and accreditations that recognise the benchmarks we uphold in the industry. And for us, these accolades aren’t just trophies on the shelf – they symbolise the commitment, creativity, and care we bring to every interaction.

The King’s Award for Enterprise in International Trade
We were honoured to receive the UK’s most prestigious business honour in 2025 – a testament to our global growth and continued innovation.
A+ Better Business Bureau Rating
We’re proud to have earned our seal of approval from the Better Business Bureau – an accreditation that proves we’re a company you can trust.
Committed to Customer Care
We regularly survey our clients against institute benchmarks in four key areas – giving us an outstanding overall satisfaction rating of 98.5%
Planet Mark
As we continue to grow and evolve, we remain passionate about sustainability. It’s why we’re proud to have been recognised for our eco-friendly practices with a Planet Mark certification.

How We Handle Feedback

At PHMG, integrity underpins everything we do. Each day, we foster a culture of transparency. You’ll never find unethical practices, predatory behaviour, harassment, or aggressive debt collection here.

At first glance, we may look like a large organisation. But the truth is, we’re a close-knit team, unified by a commitment to helping your brand sing. That’s why, when challenges arise, we face them directly. Open, honest communication is central to our approach, and your feedback drives us to continually improve.

It’s this commitment to accountability and service that’s led so many clients to renew and grow their partnerships with PHMG – something we’re immensely proud of.

Ready to talk?

Whether you’d like to share feedback, have a question, or want to learn more about how PHMG can transform your audio branding, we’re here to help.

Get in touch