Precision starts with perception

Turn sound into your most powerful tool, with custom audio branding and telephony services that match the innovation behind everything you produce.

Crafting Quality, from First Contact

Every machine starts with a design… and every client relationship starts with a call. At PHMG, we partner with manufacturers across the globe to deliver expertly crafted audio branding and smart telephony experiences that reflect the rigor and reliability behind your operations. Think scripted messaging, professional voice artistry and custom music that keeps audiences engaged and on board.

Brands we work with

We work with brands big and small, and understand what matters to you.

Request a demo

THE BENEFITS, IN BRIEF

Communication Built to Your Blueprint

1. Cutting-edge sound, old-school reliability.

Blend the legacy of your industry with the innovation of your brand.

2. Talk throughput and lead times – on hold.

Update clients on availability, delivery slots, or current production cycles.

3. Tailored to your production line.

Every script, voice, and note is chosen to represent the craftsmanship behind your work.

4. Safety, sustainability, and standards.

Share your certifications, eco commitments, and best practices while reducing hang-ups.

A big shout out to our account manager and the team at PHMG for the successful implementation of our new on hold messaging service. They played an integral role in understanding what our requirements were and being able to translate these into workable scripts that enhanced the key priorities and messaging of our business.

Chris Johnstone

Managing Director

AKZ Reinforcing

Listen to AKZ Reinforcing’s On Hold Messaging

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INSPIRATION FOR YOUR ON-HOLD

Purposeful Messaging, Tailored to You

Availability

Got a busy period coming up? With our time-sensitive updates, you can keep clients in the loop throughout their project’s lifespan.

Accreditations

If you’re licensed, certified, or come with stellar recommendations, let your callers know and build trust where it counts.

Standout Services

No one does things like you do. Make sure potential clients know that too.

FAQs

What are your hours? How do I get a quote? How’s my project coming along? Answer these key questions and more before picking up the phone.

Cross Sell

Every call is an opportunity to add value. Promote related offerings to help clients get the most from your business.
BRINGING YOUR SOUND TO LIFE

How it Works

  1. Define your objectives
    Decide what matters most—sharing key info, turning missed calls into opportunities, or using hold time to drive sales—we’ll make it happen.
  2. Music composition
    Custom on-hold music designed for your brand – richer, more engaging, and far more distinctive than generic stock tracks.
  3. Scriptwriting
    From greetings to on-hold ads, we craft sharp, engaging scripts that deliver the right message in the right way.
  4. Voice casting and recording
    We work with hundreds of professional voice artists across the globe and can pinpoint the right one for you.
  5. Editing and mixing
    Our expert team polishes every production with precision editing and seamless mixing for a flawless final result.

Get your free demo

Our audio branding productions showcase your sound, improve caller experience and create valuable marketing opportunities. And we can show how with a free demo.

  • Brand building
  • Higher engagement
  • Increased sales
  • Time saved
  • Impactful marketing
  • Cost efficient

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