A new era for your brand

PHMG × South Texas GMC Auto Group

From off-road enthusiasts to busy families, keep every caller confident behind the wheel with messaging, music and voice that reflects your values.

Who we are

As the industry leaders in audio branding, PHMG has helped over 37,000 clients hit the right note since 1998. From the smallest start-ups to major global companies, our tailored audio productions put a sound to your business that callers can’t ignore, defining and strengthening your brand identity.

We know what matters to you

… delivering a dealership service that inspires trust and confidence.

For South Texas GMC Auto Group, every interaction is a chance to show why you’re the most trusted name in the Rio Grande Valley. Often, that starts with a phone call.

At PHMG, we make sure that all-important first impression mirrors your reputation – driving positive brand recall mile after mile. Whether it’s sharing your commitment to excellence, highlighting your latest offers, or drawing awareness to your parts and service center, we help you turn hold times into branded opportunities. And we don’t stop at the phone. We extend that personal touch to high-performing video content and branded posts for your social channels – keeping your community engaged and message consistent across every platform.

With PHMG, you’ll reinforce the value behind each of your services – creating distinctive experiences that come together to form an unforgettable brand. The result? A sound as polished and professional as South Texas GMC Auto Group itself.

The Smoothest Journeys Start from the First Impression

Keeping callers confident

You’re all about making callers feel right at home. Our world-class creatives echo that sentiment through custom music, messaging and voice artistry – projecting a warm, welcoming tone across every touchpoint.

Tailored to your brand

Every word, note and sound is crafted exclusively for South Texas GMC Auto Group – sharing your commitment to excellence, safety and friendly service.

Answers before you answer

Let your phone system take the wheel with relevant updates to your latest inventory additions, special offers, and flexible financing options.

Maximizing every opportunity

A smart, optimised phone system doesn’t just connect calls – it saves customers by shortening perceived wait times and ensuring your callers always get through to the right team member.

One voice, endless possibilities

With PHMG, the personal and professional come together. Your signature sound will reflect the trusted service you provide – while creating opportunities for cross-selling and deeper customer connection.

Here’s an example we crafted for you

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Your Demo

Now, callers get clarity before the first hello, with accurate routing options delivered in the same approachable voice.

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Before and After

Every second on hold is a chance to drive home your message, delivered with a warm, approachable voice that creates deeper customer connections at each turn. Hear the difference a professional, personal production from PHMG can make.

You’ll get the same attention to detail for each message, seamlessly uploaded to your phone systems with exceptional support from us.

70% of callers placed on hold with silence or generic music hang up within a minute. Our elegant audio branding keeps them engaged – and on their South Texas GMC journey.

Xpertech Auto Repair

Partnering with PHMG was a game-changer for Xpertech Auto Repair. Before, our hold time didn’t reflect the level of service we deliver. Now, with custom branding, a signature background score, and a voice that captures our personality, our phones work as an extension of our marketing. The best part is how easily the messages can be updated to feature current promotions or educational content that keeps our clients engaged. Our Account Manager and the team at PHMG guided us every step of the way and made sure the final product was something we’d be proud to share with every caller.

Kathleen Callahan, Owner

Go Full Throttle with Complete Caller Experience

From the moment the phone rings, the South Texas GMC Auto Group journey begins.

Our Complete Caller Experience ensures every caller hears the same care, passion and professionalism you deliver in person.

Deliver excellence
Reduce missed calls, boost efficiency, and deliver seamless, branded caller journeys. We handle setup, so you can focus on what matters most.
Stay connected
Benefit from smarter phone systems with enhanced call routing and ongoing support from our US-based teams.
Think big
Streamline operations across all locations – ensuring efficiency and consistency, even as new stores open.
Keep customers loyal
Reduce dropped calls that can cost revenue, ensuring customers remain engaged and connected.
Deliver excellence
Reduce missed calls, boost efficiency, and deliver seamless, branded caller journeys. We handle setup, so you can focus on what matters most.
Stay connected
Benefit from smarter phone systems with enhanced call routing and ongoing support from our US-based teams.
Think big
Streamline operations across all locations – ensuring efficiency and consistency, even as new stores open.
Keep customers loyal
Reduce dropped calls that can cost revenue, ensuring customers remain engaged and connected.
OUR CLIENTS

In good company

Your Package

Brand Sound

Included in the package:

  • Licensing for On-Hold Marketing productions across 3 locations
  • Brand Sound™ – a unique music track tailored to your business
  • Creative copywriting from ingenious in-house writers
  • Choice of over 300 global voiceover artists
  • Multi-Platform Music Licence to use your track across every marketing channel
  • Creative Workshop with an industry leading Composer to uncover your unique sound
  • Sonic Logo – a musical motif as iconic as your visual logo
  • Audio Tool Kit – edits of your track to use in your own content creation
  • Complete installation and upload
  • Studio time
  • Editing and marketing expertise
  • Account Manager to manage your projects

+ Voice Pro

  • Voiceover Suite for all non-broadcast channels
  • Directed Voice Session with your chosen voice artist

Let’s get started

Contact Michael McClure at Michael.McClure@phmg.com or call +1 (872) 299 6396 to get in touch.