A new era for your brand

PHMG × QGEMS Energy Ltd

From real estate investors and insurance companies to government agencies, make sure every caller is switched on with messaging, music and voice befitting of the world’s most advanced vendor-agnostic VNPP Provider.

Who we are

As the industry leaders in audio branding, PHMG has helped over 37,000 clients hit the right note since 1998. From the smallest start-ups to major global companies, our tailored audio productions put a sound to your business that callers can’t ignore, defining and strengthening your brand identity.

We know what matters to you

…helping future-thinking businesses manage and optimise clean energy systems.

For QGEMS Energy, every interaction is a chance to build credibility, foster relationships, and educate callers. Often, that starts with a phone call. At PHMG, we make sure that all-important first impression mirrors your reputation – innovative, resilient, and forerunners of the clean energy industry.

Whether it’s sharing your latest breakthroughs, helping callers understand your services, or promoting partnerships, we help you turn hold times into branded opportunities. And we don’t stop at the phone. We extend that personal touch to high-performing video content and branded posts for your social channels – keeping your community engaged and message consistent across every platform.

With PHMG, you’ll reinforce the value behind each of your services – creating distinctive experiences that come together to form an unforgettable brand.
The result? A sound as polished and professional as QGEMS Energy itself.

Smarter Energy, Stronger Outcomes

Keeping callers confident

You meet rising energy demands through real-time, AI-driven solutions. Our world-class creatives echo that sentiment through custom music, messaging and voice artistry – projecting an authoritative, assured tone across every touchpoint.

Tailored to your brand

Every word, note and sound is crafted exclusively for QGEMS Energy – communicating your technical expertise and unwavering dedication to environmental responsibility at every turn.

Answers before you answer

Let your phone handle the introductions – keeping callers engaged, informed and inspired, while you focus on the big picture.

Maximizing every opportunity

A smart, optimised phone system doesn’t just connect calls – it saves prospective customers by shortening perceived wait times and ensuring your callers always get through to the right team member.

One voice, endless possibilities

With PHMG, the personal and professional come together. Your signature sound will reflect the trusted service you provide – while creating opportunities for cross-selling and deeper customer connection.

Your Audio Branding

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Your Demo

Confident, clear, and built for tomorrow, today – all delivered with confidence that’s ready to shape the future of distributed energy. You’ll get the same attention to detail for each message, seamlessly uploaded to your phone systems with exceptional support from us.

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Your Before and After

You deserve to sound just as good as you look. Our custom scripting, music, and voice artistry work in harmony with your video content to highlight your software-first, sustainability-focused, integration-centric approach – creating a more engaging, audio experience.

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Your Voicemail

With PHMG, even the calls you miss can reflect QGEMS Energy’s people-first approach, with clear automated greetings that continue to build trust when you can’t answer in person.

70% of callers placed on hold with silence or generic music hang up within a minute. Our elegant audio branding keeps them engaged – and on their QGEMS Energy Ltd journey.

Case Study

“PHMG has been a true game-changer for my company. Working with them has been an absolute delight, and I would recommend them 10/10. What I appreciate most is their proactive follow-up and how effortless the entire process is for me. I don’t have to worry about reviewing branding or keeping things fresh—out of sight really is sometimes out of mind for me, so when I forget about our phone branding, their team reaches out like clockwork to let me know it’s time for an update. All I have to do is pick and approve from the tailored options they send.

The variety of voiceover artists they offer is impressive, and they always help me find the perfect fit without any hassle. Their professionalism and consistency make them a standout partner. Thanks, PHMG, for making this part of my business stress-free.”

Yomi Bamidele, Digital Transformation Manager
The New Flat Rate

Power Up Your Partnerships with Complete Caller Experience

From the moment the phone rings, the QGEMS Energy journey begins.

Our Complete Caller Experience ensures every caller hears the same progressive, problem-solving methodology you deliver in person.

Deliver excellence
Reduce missed calls, boost efficiency, and deliver seamless, branded caller journeys. We handle setup, so you can focus on what matters most.
Stay connected
Benefit from smarter phone systems with enhanced call routing and ongoing support from our US-based teams.
Think big
Streamline operations across all locations – ensuring efficiency and consistency, even as new stores open.
Keep customers loyal
Reduce dropped calls that can cost revenue, ensuring customers remain engaged and connected.
Deliver excellence
Reduce missed calls, boost efficiency, and deliver seamless, branded caller journeys. We handle setup, so you can focus on what matters most.
Stay connected
Benefit from smarter phone systems with enhanced call routing and ongoing support from our US-based teams.
Think big
Streamline operations across all locations – ensuring efficiency and consistency, even as new stores open.
Keep customers loyal
Reduce dropped calls that can cost revenue, ensuring customers remain engaged and connected.
OUR CLIENTS

In good company

Your Package

Brand Sound Pro

Included in the package:

  • Licensing for On-Hold Marketing productions across one location
  • Unique music track tailored to your business
  • Creative copywriting from ingenious in-house writers
  • Choice of over 300 global voiceover artists
  • Brand-Sound Pro to play your exclusive music track across any marketing channel
  • Creative Workshop with an industry-leading Composer to uncover your unique sound
  • Sonic Logo – a musical motif as iconic as your visual logo
  • Audio Tool Kit – edits of your track to use in your own content creation
  • Playlist of on-brand tracks for every move and moment
  • Voiceover Suite for all non-broadcast channels
  • Directed Voice Session with your chosen voice artist
  • Multi Language voiceover and translations in over 100 languages
  • Complete Caller Experience to streamline the full caller journey
  • Complete installation and upload
  • Studio time
  • Editing and marketing expertise
  • Dedicated Key Account Manager to manage your projects

+ Complete Caller Experience (CCE)

  • Total call mapping to improve your caller journey
  • Comprehensive audio audit
  • Telephony solution proposal and delivery
  • System programming and readiness
  • Ongoing technical consultation and updates

Let’s get started

Contact Ally McAdam at ally.mcadam@phmg.com or call 0161 609 0685 to get in touch.