A new era for your brand

PHMG × Brooklands Property Holdings

From budding homeowners to established names, connect with every caller through messaging, music and voice that present Brookland Property Holdings as a cornerstone in the property game.

Who we are

As the industry leaders in audio branding, PHMG has helped over 37,000 clients hit the right note since 1998. From the smallest start-ups to major global companies, our tailored audio productions put a sound to your business that callers can’t ignore, defining and strengthening your brand identity.

We know what makes you distinctively different

Developing and managing spaces that go beyond four walls to help people and business thrive within their wider community.

For Brooklands Property Holdings, every interaction is a chance to lay the foundations for long-lasting relationships, showcase your expertise and reinforce your reputation for building thriving commercial environments.

Often, that starts with a phone call.

At PHMG, we ensure that first impression reflects your work – sophisticated, reassuring and built on integrity.

Whether it’s guiding a prospective homeowner, supporting a tenant, or sharing insight with an investor, we help you turn hold times into branded opportunities.

And we don’t stop at the phone. Through video content and branded social posts, we keep your voice consistent and your audiences connected – because in property, every touchpoint is a chance to cement your position.

With PHMG, you’ll reinforce the value behind every development – creating an experience as refined and considered as the homes you build and manage.

The result? A sound that feels like home.

Elevating Every Interaction

Keeping callers confident

You deliver developments and services that redefine quality living. Our world-class creatives echo that through bespoke music, messaging and voice artistry – creating an approachable yet authoritative tone that builds trust.

Tailored to your brand

Every word, note, and sound is exclusively crafted around Brooklands Property Holdings – expressing your values of heritage, quality, and excellence across all touchpoints.

Answer before you answer

Keep callers informed with updates on new developments, investment opportunities and resident services – so they feel supported long before they get the keys.

Maximising every opportunity

A sophisticated phone system doesn’t just connect calls. It reassures high-value clients, enriches their experience and ensures they always reach the right specialist – from lettings to sales to management.

One voice, endless possibilities

With PHMG, professionalism and personality come together. Your signature sound will reflect the prestige of your brand – with seasonal and localised updates ensuring every call feels personal and relevant, all year round.

Here’s some examples we built for you, brick by brick:

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Before and After

You deserve to sound just as good as you look. Our custom scripting, music and voice artistry work in perfect harmony with your video content to reflect your values of trust, quality and community through a more immersive audio-visual experience.

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Audio Branding

Elegant, confident, and welcoming – designed to reflect Brooklands Property Holdings’ reputation for quality and trust. We’ll apply the same attention to detail across every message, with seamless implementation and ongoing support.

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Voice Mail

70% of callers placed on hold with silence or generic music hang up within a minute. Our elegant audio branding keeps them engaged – and on their Brooklands Property Holdings journey.

Martyn Russell Property Services Limited

“PHMG have been outstanding from start to finish – their customer service has been incredibly thorough, taking the time to make sure everything is set up properly and tailored to our brand. We really appreciate how attentive and proactive they’ve been throughout the process. The end result speaks for itself – our business sounds far more professional and polished, and it genuinely reflects the standard of service we deliver.”

Alex Russell, Sales Manager.

OUR CLIENTS

In good company

Your Package

Brand Sound Pro

Included in the package:

  • Licensing for On-Hold Marketing productions across 1 location
  • Unique music track tailored to your business
  • Creative copywriting from ingenious in-house writers
  • Choice of over 300 global voiceover artists
  • Brand-Sound Pro to play your exclusive music track across any marketing channel
  • Creative Workshop with an industry-leading Composer to uncover your unique sound
  • Sonic Logo – a musical motif as iconic as your visual logo
  • Audio Tool Kit – edits of your track to use in your own content creation
  • Playlist of on-brand tracks for every move and moment
  • Voiceover Suite for all non-broadcast channels
  • Directed Voice Session with your chosen voice artist
  • Multi Language voiceover and translations in over 100 languages
  • Complete Caller Experience to streamline the full caller journey
  • Complete installation and upload
  • Studio time
  • Editing and marketing expertise
  • Dedicated Key Account Manager to manage your projects

Let’s get started

Contact Ally McAdam at ally.mcadam@phmg.com or call 0161 609 0685 to get in touch.