A new era for your brand

PHMG × Breeze Motor Company

From first-time buyers to experienced motorists, impress every caller with messaging, music and voice that speaks to your local feel and premium edge.

Who we are

As the industry leaders in audio branding, PHMG has helped over 37,000 clients hit the right note since 1998. From the smallest start-ups to major global companies, our tailored audio productions put a sound to your business that callers can’t ignore, defining and strengthening your brand identity.

We know what matters to you…

…delivering outstanding vehicles to support drivers on their journeys.

For Breeze Motor Group, every interaction is a chance to strengthen trust and reinforce your reputation across Poole, Portsmouth and Southampton. Often, that starts with a phone call.

At PHMG, we make sure that all-important impressions mirrors your reputation – personal, reliable, and unmistakably you.

Whether you’re guiding callers to the right sales or service department, promoting your latest offers, or sharing career opportunities, we help you turn hold-times into branded opportunities.

And we don’t stop at the phone. We extend that personal touch to high-performing video content and branded posts for your social channels – keeping your community engaged and message consistent across every platform.

With PHMG, you’ll reinforce the value behind each of your services – creating distinctive experiences that come together to form an unforgettable brand.

The result? A sound as polished and professional as Breeze Motor Group itself.

Driving every interaction

Keeping callers confident

You supply the vehicles and the expertise that keep drivers moving. Our world-class creatives echo that sentiment through custom music, messaging and voice artistry – projecting a friendly tone across every touchpoint.

Tailored to your brand

Every word, note and sound is crafted exclusively for Breeze Motor Group – communicating your values of quality, service, reliability and local-ownership.

Answers before you answer

Keep callers engaged and informed while they wait, with updates on the latest vehicle arrivals, maintenance services, seasonal checks and promotions – so they feel supported before you even pick up the phone.

Maximising every opportunity

A smart, optimised phone system doesn’t just connect calls – it drives sales by shortening perceived wait times and ensuring your callers always get through to the right team member.

One voice, endless possibilities

With PHMG, the personal and professional come together. Your signature sound will reflect the trusted service you provide across every location – while creating opportunities for scalable, localised updates and deeper customer connection at each one.

Your Audio Branding

Every second on hold is a chance to deliver your message – so don’t waste a single one. Hear the difference a professional, personal production from PHMG can make.

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Before and After

Confident, professional and welcoming – crafted to mirror Breeze Motor Group’s status as a trusted dealer of Volkswagen, Suzuki and more. You’ll get the same attention to detail for each message and location, seamlessly uploaded to your phone systems with exceptional support from us.

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Your Auto Attendant

Now, callers get clarity before the first hello, with accurate routing options delivered in the same approachable voice.

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Your Out of Hours

With PHMG, even the calls you miss can reflect Breeze Motor Group’s reputation for quality, with clear automated greetings that continue to build trust when you can’t answer in person.

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On-Hold Messaging

You deserve to sound just as good as you look. Our custom scripting, music, and voice artistry work in harmony with your video content to highlight Breeze Motor Group’s expertise and customer care – creating a more engaging, audio-visual experience.

Archbold Car Shop

“We partnered with PHMG to revise our script, ensuring customers receive prompt guidance and feel reassured as we address their needs. I had the same feeling when I contacted PHMG they put me at ease and talked me through my needs every step of the way, with clear guidance, nothing was too much trouble, I had extensive input even though I had no experience in telephone audio, through to choosing the type of music to accompany our message.

This collaborative process allowed us to refine our communication, making each customer interaction more welcoming and efficient. By focusing on clarity and warmth in our messaging, we have set a new standard for customer experience, positioning ourselves as a trusted and responsive service provider.”

Raymond Gordon,
General Aftersales Manager

70% of callers placed on hold with silence or generic music hang up within a minute. Our elegant audio branding keeps them engaged – and on their Breeze Motor Company journey.

Keep every interaction on the right track with Complete Caller Experience

From the moment the phone rings, the Breeze Motor Group journey begins.

Our Complete Caller Experience ensures every caller hears the same professionalism and reliability you deliver in person.

Deliver excellence
Reduce missed calls, boost efficiency, and deliver seamless, branded caller journeys. We handle setup, so you can focus on what matters most.
Stay connected
Benefit from smarter phone systems with enhanced call routing and ongoing support from our US-based teams.
Think big
Streamline operations across all locations – ensuring efficiency and consistency, even as new stores open.
Keep customers loyal
Reduce dropped calls that can cost revenue, ensuring customers remain engaged and connected.
Deliver excellence
Reduce missed calls, boost efficiency, and deliver seamless, branded caller journeys. We handle setup, so you can focus on what matters most.
Stay connected
Benefit from smarter phone systems with enhanced call routing and ongoing support from our US-based teams.
Think big
Streamline operations across all locations – ensuring efficiency and consistency, even as new stores open.
Keep customers loyal
Reduce dropped calls that can cost revenue, ensuring customers remain engaged and connected.
OUR CLIENTS

In good company

Your Package

Brand Sound

Included in the package:

  • Licensing for On-Hold Marketing productions across 5 locations
  • Brand Sound™ – a unique music track tailored to your business
  • Creative copywriting from ingenious in-house writers
  • Choice of over 300 global voiceover artists
  • Multi-Platform Music Licence to use your track across every marketing channel
  • Creative Workshop with an industry leading Composer to uncover your unique sound
  • Sonic Logo – a musical motif as iconic as your visual logo
  • Audio Tool Kit – edits of your track to use in your own content creation
  • Complete installation and upload
  • Studio time
  • Editing and marketing expertise
  • Account Manager to manage your projects

+ Complete Caller Experience (CCE)

  • Total call mapping to improve your caller journey
  • Comprehensive audio audit
  • Telephony solution proposal and delivery
  • System programming and readiness
  • Ongoing technical consultation and updates

+ Multi-Language

  • Voiceover and translations in additional language

+ Voice Pro

  • Voiceover Suite for all non-broadcast channels
  • Directed Voice Session with your chosen voice artist

Let’s get started

Contact Ally McAdam at Ally.McAdam@phmg.com or call +44 7815641827 to get in touch.