A new era for your brand

PHMG × Amourgis & Associates

Whether it’s a first-time caller facing uncertainty or your most long-standing client, every call to Amourgis & Associates deserves the same professionalism, reassurance, and authority you provide in person.

Who we are

As the industry leaders in audio branding, PHMG has helped over 37,000 clients hit the right note since 1998. From the smallest start-ups to major global companies, our tailored audio productions put a sound to your business that callers can’t ignore, defining and strengthening your brand identity.

We know what matters to you

Helping individuals and families regain control of their lives through experienced, compassionate legal counsel.

For Amourgis & Associates, every interaction is an opportunity to instill confidence, build trust and demonstrate your unwavering dedication to client-focused service. And often, that experience begins with a phone call.

At PHMG, we ensure your callers’ first impression reflects your reputation – approachable, knowledgeable and relentless in protecting clients’ rights.

Whether you’re guiding a client through difficult financial decisions, responding to urgent accident claims, or addressing complex legal concerns, we transform hold times into valuable, branded experiences.

And we don’t stop at the phone. We extend your voice and values across video and social media content – so clients feel informed, supported and cared for at every touchpoint.

With PHMG, you’ll reinforce trust and authority before they even set foot in your office.

The result? A sound as dependable, confident and reassuring as Amourgis & Associates itself.

Justice Starts on the Line

Reassurance from the start

Your firm is built on guiding clients through some of the most stressful moments of their lives. Our world-class creatives capture this with custom music, messaging and voice artistry – projecting confidence, clarity and compassion before the first hello.

Reflecting your values

Every element is tailored exclusively to Amourgis & Associates – communicating your commitment to justice, personalized service and a strong client-first ethos.

Answer before you answer

Keep callers informed with updates on case areas, office hours, attorney availability and FAQs – ensuring they feel supported before even meeting your team.

Making every interaction count

An optimized phone system doesn’t just connect calls – it strengthens loyalty by reducing wait times, providing reassurance and ensuring clients quickly reach the right attorney.

One voice, endless possibilities

With PHMG, professionalism and empathy come together. Your signature sound will reflect the authority, care and legal expertise Amourgis & Associates is known for – with timely updates that keep every interaction relevant, reassuring and unmistakably you.

Here’s an example we crafted for you

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Audio Branding in Action

Confident, professional and compassionate – designed to mirror Amourgis & Associates’ reputation for trusted legal advocacy, while putting every caller at ease.

You’ll receive the same attention to detail across all locations, with seamless integration into your phone system and ongoing support from our team.

70% of callers placed on hold with silence or generic music hang up within a minute. Our elegant audio branding keeps them engaged – and on their Amourgis journey.

DF Legal Pty Ltd

“We’ve had the pleasure of working with PHMG over the last year to create our professional on-hold messaging, and the experience has been nothing short of exceptional. As a law firm, it’s crucial that every touchpoint with our clients reflects the professionalism, clarity, and trustworthiness that define our brand – and PHMG has delivered exactly that.

What truly sets PHMG apart from others is their responsiveness and attention to detail. They’ve made the entire process seamless, from initial consultation to final delivery, and continue to provide excellent support whenever updates are needed. Thanks PHMG – looking forward to working together for years to come.”

Bahaa Hijazi
Managing Partner

Keep Customers Confident with Complete Caller Experience

From the first ring, the Amourgis & Associates journey begins.

Our Complete Caller Experience ensures every caller hears the same professionalism, compassion and dedication they’d expect in person – creating a consistent client journey that reassures, builds trust,and strengthens loyalty.

Deliver excellence
Reduce missed calls, boost efficiency, and deliver seamless, branded caller journeys. We handle setup, so you can focus on what matters most.
Stay connected
Benefit from smarter phone systems with enhanced call routing and ongoing support from our US-based teams.
Think big
Streamline operations across all locations – ensuring efficiency and consistency, even as new stores open.
Keep customers loyal
Reduce dropped calls that can cost revenue, ensuring customers remain engaged and connected.
Deliver excellence
Reduce missed calls, boost efficiency, and deliver seamless, branded caller journeys. We handle setup, so you can focus on what matters most.
Stay connected
Benefit from smarter phone systems with enhanced call routing and ongoing support from our US-based teams.
Think big
Streamline operations across all locations – ensuring efficiency and consistency, even as new stores open.
Keep customers loyal
Reduce dropped calls that can cost revenue, ensuring customers remain engaged and connected.
OUR CLIENTS

In good company

Your Package

Brand Sound

Included in the package:

  • Licensing for On-Hold Marketing productions across 6 locations
  • Brand Sound™ – a unique music track tailored to your business
  • Creative copywriting from ingenious in-house writers
  • Choice of over 300 global voiceover artists
  • Multi-Platform Music Licence to use your track across every marketing channel
  • Creative Workshop with an industry leading Composer to uncover your unique sound
  • Sonic Logo – a musical motif as iconic as your visual logo
  • Audio Tool Kit – edits of your track to use in your own content creation
  • Complete installation and upload
  • Studio time
  • Editing and marketing expertise
  • Account Manager to manage your projects

+ Complete Caller Experience (CCE)

  • Total call mapping to improve your caller journey
  • Comprehensive audio audit
  • Telephony solution proposal and delivery
  • System programming and readiness
  • Ongoing technical consultation and updates

+ Multi-Language

  • Voiceover and translations in additional language

+ Voice Pro

  • Voiceover Suite for all non-broadcast channels
  • Directed Voice Session with your chosen voice artist

Let’s get started

Contact Michael McClure at Michael.McClure@phmg.com or call +1 (872) 299 6396 to get in touch.