A new era for your brand

PHMG × Mayberry Funeral Home

From grieving families to those planning ahead, every call to Mayberry Funeral Home deserves the same empathy, dignity, and professionalism you provide in person.

Who we are

As the industry leaders in audio branding, PHMG has helped over 37,000 clients hit the right note since 1998. From the smallest start-ups to major global companies, our tailored audio productions put a sound to your business that callers can’t ignore, defining and strengthening your brand identity.

We know what matters to you

Honoring lives with care, compassion, and respect. For Mayberry Funeral Home, every interaction is an opportunity to raise the standard of excellence while guiding families through some of life’s most difficult moments. And often, that begins with a phone call.

At PHMG, we ensure that your callers’ first impression of you reflects your reputation – comforting, trusted, and community-minded.

Whether you’re helping families arrange a service, answering practical questions, or offering guidance in times of need, we help you transform hold times into meaningful, supportive experiences.

And it doesn’t stop at the phone. We extend your voice and values across video and social media content – so families feel supported, informed, and cared for at every touchpoint. With PHMG, your clients will know you’re there for them long before they walk through your doors.

The result? A sound that’s as respectful and reassuring as Mayberry Funeral Home itself.

Comfort Begins on the Phone

Reassurance from the start

You provide compassionate service that eases the burden of loss and reassures families they’re in safe hands. Our world-class creatives echo this through custom music, messaging and voice artistry – projecting calm, trust, and professionalism before the first hello.

Reflecting your values

Every element is bespoke to Mayberry Funeral Home – communicating your commitment to dignity, respect, and personalized care for every family you serve.

Answer before you answer

Keep callers informed with details on service arrangements, visiting hours, local support, and FAQs – so families feel guided and supported even before speaking to your team.

Making every interaction count

A smart, optimized phone system doesn’t just connect calls – it creates a seamless experience by reducing wait times, sharing thoughtful updates, and ensuring families reach the people they need quickly.

One voice, endless possibilities

With PHMG, the personal and professional come together. Your signature sound reflects the compassion Mayberry Funeral Home is known for – with seasonal and local updates keeping every interaction relevant, respectful, and unmistakably you.

Here’s an example we crafted for you

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Your Before and After

Our custom scripting, music, and voice artistry work in harmony to highlight your values of dignity and service – creating a more engaging audio experience.

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Your Auto Attendant

Every call is answered with dignity and care – even before your staff pick up the line. A thoughtful auto attendant gently guides families to the right person, keeping their journey smooth and hassle-free.

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Audio Branding in Action

Calm, respectful, and compassionate – designed to mirror Mayberry Funeral Home’s dedication to supporting families, while ensuring every caller feels valued and cared for.

You’ll receive the same attention to detail across your service, with seamless integration into your phone system and ongoing support from our team.

70% of callers placed on hold with silence or generic music hang up within a minute. Our elegant audio branding keeps them engaged – and on their Mayberry Funeral Home journey.

Case Study

Armur Medical

“PHMG as a company have operated in the highest level of professionalism, attention to detail, commitment to excellence and both have been outstanding. From the very start, they have demonstrated an exceptional ability to deliver products on time while maintaining the highest standards of quality.

Their willingness to make adjustments and provide insightful recommendations tailored to our business needs has been invaluable. Our account manager takes the time to ensure we fully understand the many options available through PHMG, making the process seamless and efficient.”

Joshua Gilliam, Chief Executive Officer

Keep Families Comforted with Complete Caller Experience

From the moment the phone rings, the support of Mayberry Funeral Home begins.

Our Complete Caller Experience ensures every caller feels the same compassion, respect, and professionalism they’d receive in person – creating a consistent journey that comforts, reassures, and builds lasting trust.

Deliver excellence
Reduce missed calls, boost efficiency, and deliver seamless, branded caller journeys. We handle setup, so you can focus on what matters most.
Stay connected
Benefit from smarter phone systems with enhanced call routing and ongoing support from our US-based teams.
Think big
Streamline operations across all locations – ensuring efficiency and consistency, even as new stores open.
Keep customers loyal
Reduce dropped calls that can cost revenue, ensuring customers remain engaged and connected.
Deliver excellence
Reduce missed calls, boost efficiency, and deliver seamless, branded caller journeys. We handle setup, so you can focus on what matters most.
Stay connected
Benefit from smarter phone systems with enhanced call routing and ongoing support from our US-based teams.
Think big
Streamline operations across all locations – ensuring efficiency and consistency, even as new stores open.
Keep customers loyal
Reduce dropped calls that can cost revenue, ensuring customers remain engaged and connected.
OUR CLIENTS

In good company

Your Package

Brand Sound

Included in the package:

  • Licensing for On-Hold Marketing productions for one location
  • Brand Sound™ – a unique music track tailored to your business
  • Creative copywriting from ingenious in-house writers
  • Choice of over 300 global voiceover artists
  • Multi-Platform Music Licence to use your track across every marketing channel
  • Creative Workshop with an industry leading Composer to uncover your unique sound
  • Sonic Logo – a musical motif as iconic as your visual logo
  • Audio Tool Kit – edits of your track to use in your own content creation
  • Complete installation and upload
  • Studio time
  • Editing and marketing expertise
  • Account Manager to manage your projects

+ Multi-Language

  • Voiceover and translations in additional language

Let’s get started

Contact Michael McClure at michael.mcclure@phmg.com or call +1 (872) 299 6396 to get in touch.