A new era for your brand

PHMG × Keystone Lintels

From busy site managers to long-standing trade partners, every call to Keystone Lintels deserves the same precision, professionalism and efficiency you deliver in your products.

Who we are

As the industry leaders in audio branding, PHMG has helped over 37,000 clients hit the right note since 1998. From the smallest start-ups to major global companies, our tailored audio productions put a sound to your business that callers can’t ignore, defining and strengthening your brand identity.

We know what matters to you

Engineering excellence, innovative design and dependable service – all delivered with the strength and reliability Keystone is known for across the UK and Ireland.

For Keystone Lintels, every interaction is an opportunity to prove your commitment to quality, to support your partners on the ground and to strengthen the trust you’ve built in the construction industry. And often, that partnership begins with a phone call.

At PHMG, we ensure your callers’ first impression reflects your reputation – approachable, expert and reliable.

Whether you’re helping builders get the right solution fast, supporting architects with technical insight, or assisting merchants with order queries, we transform hold times into meaningful, branded experiences.

And we don’t stop at the phone. We extend your voice and values across video and social media – so partners feel informed, supported and connected at every stage of their build.

With PHMG, you’ll strengthen relationships before a single product reaches the site.

The result? A sound that’s as solid, trusted, and innovative as Keystone Lintels itself.

Showing the value of quality

Reassurance from the beginning

You’re the team that construction professionals turn to for dependable products and expert guidance. Our world-class creatives echo this with custom music, messaging and voice artistry – projecting authority, confidence and reliability before the first hello.

Reflecting your values

Every element is tailored exclusively to Keystone Lintels – communicating your commitment to innovation, trusted partnerships and solutions that keep projects moving.

Answer before you answer

Keep callers informed with updates on product ranges, lead times, technical support and FAQs – ensuring they feel supported before they even speak to your team.

Making every interaction count

A smart, optimised phone system doesn’t just connect calls – it builds loyalty by reducing wait times, guiding enquiries quickly and ensuring merchants, architects and builders get the answers they need fast.

One voice, endless possibilities

With PHMG, professionalism and personality come together. Your signature sound will reflect the strength, innovation, and reliability Keystone Lintels is known for – with seasonal and local updates that keep every interaction relevant, professional and unmistakably you.

Here’s an example we crafted for you

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Audio Branding

Confident, professional and authoritative – designed to mirror Keystone Lintels’ reputation for trusted solutions, while giving every caller the reassurance they’re in safe hands.

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Before and After

You deserve to sound as strong as your products perform. Our custom scripting, music and voice artistry elevate your video content to highlight your values of innovation and engineering excellence – creating a compelling, multi-sensory experience.

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Voicemail

With PHMG, even the calls you miss reflect your reputation for reliable service. Clear, professional greetings maintain your presence when you can’t answer directly.

70% of callers placed on hold with silence or generic music hang up within a minute. Our elegant audio branding keeps them engaged – and on their Keystone Lintels journey.

King & Moffatt Building Services

“We use PHMG for our audio branding and I would highly recommend them. From the first consultation, their team listened deeply and guided us with creative insight. They are proactive and worked closely with us to ensure we were delivering high quality and relevant content to our network of clients. They also translated our audio branding for our office locations in Germany and The Netherlands too which ensure the same message was being delivered from all of our office locations”

Padraic King, Associate Director

OUR CLIENTS

In good company

Your Package

Brand Sound Pro

Included in the package:

  • Licensing for On-Hold Marketing productions across 3 locations
  • Unique music track tailored to your business
  • Creative copywriting from ingenious in-house writers
  • Choice of over 300 global voiceover artists
  • Brand-Sound Pro to play your exclusive music track across any marketing channel
  • Creative Workshop with an industry-leading Composer to uncover your unique sound
  • Sonic Logo – a musical motif as iconic as your visual logo
  • Audio Tool Kit – edits of your track to use in your own content creation
  • Playlist of on-brand tracks for every move and moment
  • Voiceover Suite for all non-broadcast channels
  • Directed Voice Session with your chosen voice artist
  • Multi Language voiceover and translations in over 100 languages
  • Complete Caller Experience to streamline the full caller journey
  • Complete installation and upload
  • Studio time
  • Editing and marketing expertise
  • Dedicated Key Account Manager to manage your projects

+ Complete Caller Experience (CCE)

  • Total call mapping to improve your caller journey
  • Comprehensive audio audit
  • Telephony solution proposal and delivery
  • System programming and readiness
  • Ongoing technical consultation and updates

Let’s get started

Contact Peter Evans at PeterJ.Evans@phmg.com or call +44 161 528 1751 to get in touch.