A new era for your brand

PHMG × deArrigoitia CPA

From small business owners to people planning for the future, every call to deArrigoitia CPA should reflect the same professionalism, clarity, and care you bring to your services.

Who we are

As the industry leaders in audio branding, PHMG has helped over 37,000 clients hit the right note since 1998. From the smallest start-ups to major global companies, our tailored audio productions put a sound to your business that callers can’t ignore, defining and strengthening your brand identity.

We know what matters to you

Turning complex financial tasks into manageable solutions.

For deArrigoitia CPA, every interaction is an opportunity to help businesses, nonprofits, families and individuals achieve their goals through accessible, honest advice and unmatched expertise.

You build clarity and trust in person. But often, that relationship starts over the phone.

At PHMG, we make sure your callers’ first impression mirrors your reputation – professional, friendly and responsive.

Whether it’s helping a freelancer with tax prep, guiding a business through QuickBooks training, resolving an IRS notice, or advising on structure and strategy, we help you turn hold time into a positive, branded touchpoint.

And it doesn’t stop at the phone. We extend your professionalism across video content and branded posts for social media, creating a consistent identity that keeps your clients informed, engaged and connected.

With PHMG, your professionalism won’t just be seen – it’ll be heard.

The result? A sound as clear, reliable, and trustworthy as deArrigoitia CPA.

Showing the value of quality

Keeping callers assured

You deliver expertise that simplifies financial stress. Our creative team follow suit, with voice messaging, audio branding and on-hold scripts that project clarity, competence and calm even before the first hello.

Tailored to your brand

Everything is designed around deArrigoitia CPA – communicating helpfulness, integrity, and an approach that treats each client like a priority – whether it’s a small business, family estate, or nonprofit.

Answer before you answer

Keep callers in the loop: tax deadlines, IRS notices, filing periods, bookkeeping best practices and consulting availability. That way, they feel supported and understood even before speaking with one of your advisors.

Maximizing every opportunity

An optimized phone system doesn’t just route calls – it preserves trust. Minimizing wait times, ensuring the right person answers, and making every message count contributes to deeper client satisfaction.

One voice, endless possibilities

With PHMG, professionalism and personality come together. Your signature sound will echo the expertise and reliability deArrigoitia CPA is known for – with timely, localized updates that keep every interaction relevant, professional and unmistakably yours.

Here’s an example we crafted for you

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Audio Branding

Dependable, approachable, and competent – designed to echo deArrigoitia CPA’s reputation for handling everything from the routine to the complicated, while making clients feel supported throughout.

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Before and After

You deserve to sound as solid as your reputation. Our custom scripting, music and voice artistry work seamlessly with your video content – amplifying your values of precision, knowledge, and partnership for a truly engaging audio-visual experience.

Bussian Insurance

“Working with PHMG has been a fantastic experience. The level of professionalism that they have brought to our phone service is something that we greatly value. Whether we want to make a change to our scripts, or on-hold marketing, the turnaround is always prompt and the quality is excellent. I would highly recommend PHMG to anyone looking to bring a higher standard to the phone services.”

Joe Werhane, Managing Director

Play Video

70% of callers placed on hold with silence or generic music hang up within a minute. Our elegant audio branding keeps them engaged – and on their deArrigoitia CPA journey.

OUR CLIENTS

In good company

Your Package

Brand Sound

Included in the package:

  • Licensing for On-Hold Marketing productions across 1 location
  • Brand Sound™ – a unique music track tailored to your business
  • Creative copywriting from ingenious in-house writers
  • Choice of over 300 global voiceover artists
  • Multi-Platform Music Licence to use your track across every marketing channel
  • Creative Workshop with an industry leading Composer to uncover your unique sound
  • Sonic Logo – a musical motif as iconic as your visual logo
  • Audio Tool Kit – edits of your track to use in your own content creation
  • Complete installation and upload
  • Studio time
  • Editing and marketing expertise
  • Account Manager to manage your projects

+ Complete Caller Experience (CCE)

  • Total call mapping to improve your caller journey
  • Comprehensive audio audit
  • Telephony solution proposal and delivery
  • System programming and readiness
  • Ongoing technical consultation and updates

+ Multi-Language

  • Voiceover and translations in additional language

+ Voice Pro

  • Voiceover Suite for all non-broadcast channels
  • Directed Voice Session with your chosen voice artist

Let’s get started

Contact Michael McClure at Michael.McClure@phmg.com or call +1 (872) 299 6396 to get in touch.