Who we are
As the industry leaders in audio branding, PHMG has helped over 37,000 clients hit the right note since 1998. From the smallest start-ups to major global companies, our tailored audio productions put a sound to your business that callers can’t ignore, defining and strengthening your brand identity.
We know what matters to you
For DeAngelo Insurance, every interaction is about more than business – it’s a chance to reflect your promise of protection, trust and transparent service. Often, that starts with a phone call.
At PHMG, we make sure that first impression mirrors your approach – professional, approachable and centred on customer care.
Whether it’s guiding callers to the right department, cross-selling seasonal coverage, or sharing your latest insights, we help you turn hold times into branded opportunities.
We don’t stop at the phone. We extend that personal touch to high-performing video content and branded posts for your social channels – keeping your community engaged and your message consistent across every platform.
With PHMG, you’ll reinforce the value behind each of your services – creating distinctive experiences that come together to form an unforgettable brand.
The result? A sound as polished and professional as DeAngelo Insurance itself.
Showing the value of quality
Keeping callers confident
Tailored to your brand
Answer before you answer
Maximizing every opportunity
One voice, endless possibilities
With PHMG, the personal and professional come together. Your signature sound will reflect the trusted service you provide – while creating opportunities for cross-selling and deeper customer connection.
Premier Health Solutions
“Our experience with PHMG has been excellent. In the insurance world, trust is everything, and their professional audio branding in our call queues reinforces that we’re invested in providing clear, reliable communication to our customers when they need it most. I’d recommend PHMG to any business that wants to elevate both their customer experience and brand professionalism.”
Gareth Patterson,
Director of Marketing & Strategy
70% of callers placed on hold with silence or generic music hang up within a minute. Our elegant audio branding keeps them engaged – and on their DeAngelo Insurance journey.
OUR CLIENTS
In good company
Your Package
Brand Sound
Included in the package:
- Licensing for On-Hold Marketing productions across 7 locations
- Brand Sound™ – a unique music track tailored to your business
- Creative copywriting from ingenious in-house writers
- Choice of over 300 global voiceover artists
- Multi-Platform Music Licence to use your track across every marketing channel
- Creative Workshop with an industry leading Composer to uncover your unique sound
- Sonic Logo – a musical motif as iconic as your visual logo
- Audio Tool Kit – edits of your track to use in your own content creation
- Complete installation and upload
- Studio time
- Editing and marketing expertise
- Account Manager to manage your projects
+ Complete Caller Experience (CCE)
- Total call mapping to improve your caller journey
- Comprehensive audio audit
- Telephony solution proposal and delivery
- System programming and readiness
- Ongoing technical consultation and updates
+ Multi-Language
- Voiceover and translations in additional language
+ Voice Pro
- Voiceover Suite for all non-broadcast channels
- Directed Voice Session with your chosen voice artist
Brand Sound Pro
Included in the package:
- Licensing for On-Hold Marketing productions across 7 locations
- Unique music track tailored to your business
- Creative copywriting from ingenious in-house writers
- Choice of over 300 global voiceover artists
- Brand-Sound Pro to play your exclusive music track across any marketing channel
- Creative Workshop with an industry-leading Composer to uncover your unique sound
- Sonic Logo – a musical motif as iconic as your visual logo
- Audio Tool Kit – edits of your track to use in your own content creation
- Playlist of on-brand tracks for every move and moment
- Voiceover Suite for all non-broadcast channels
- Directed Voice Session with your chosen voice artist
- Multi Language voiceover and translations in over 100 languages
- Complete Caller Experience to streamline the full caller journey
- Complete installation and upload
- Studio time
- Editing and marketing expertise
- Dedicated Key Account Manager to manage your projects
+ Complete Caller Experience (CCE)
- Total call mapping to improve your caller journey
- Comprehensive audio audit
- Telephony solution proposal and delivery
- System programming and readiness
- Ongoing technical consultation and updates
Let’s get started
Contact Michael McClure at michael.mcclure@phmg.com or call +1 (872) 299 6396 to get in touch.