A new era for your brand

PHMG × CLDDGP

From corporate mergers to criminal matters, serve every case with messaging, music and voice that affirms your role as a trusted, proven partner.

Who we are

As the industry leaders in audio branding, PHMG has helped over 37,000 clients hit the right note since 1998. From the smallest start-ups to major global companies, our tailored audio productions put a sound to your business that callers can’t ignore, defining and strengthening your brand identity.

We know what matters to you

… helping clients across the Jersey Shore navigate choppy legal waters.

For Carluccio, Leone, Dimon, Gutman and Petro, every interaction is about more than a case number – it’s a chance to reflect your promise of knowledge, clear counsel, and client-first service. Often, that starts with a phone call.

At PHMG, we make sure that all-important first impression mirrors your reputation – professional, accessible, and effective.

Whether it’s guiding callers to the right attorney, explaining the breadth of your practice areas, or simply offering reassurance at a stressful time, we help you turn hold times into branded opportunities.

And we don’t stop at the phone. We extend that personal touch to high-performing video content and branded posts for your social channels – keeping your community engaged and your message consistent across every platform.

With PHMG, you’ll reinforce the value behind each of your services – creating distinctive experiences that come together to form an unforgettable brand.

The result? A sound as polished and professional as your firm itself.

A Legal Promise Worth Listening To:

Keeping clients confident

You provide an experience that brings calm to every case. Our world-class creatives echo that through custom music, messaging and voice – projecting clarity and assurance across every touchpoint.  

Tailored to your brand

Every word, note and sound is crafted exclusively for CLDDGP – buttressing your legal standing with an identity clients immediately recognise and remember.

Answers before you answer

Keep callers engaged and informed with everything from legislation changes to case-relevant advice – so they feel supported before even speaking to an attorney.

Maximizing every opportunity

A smart, optimized phone system doesn’t just connect calls – it saves clients by shortening perceived wait times and ensuring they always get the right answers from the right person.

One voice, endless possibilities

With PHMG, the personal and professional come together. Your signature sound will reflect the trusted service you provide across both offices, creating opportunities for deeper customer connection at each.

Here’s an example we crafted for you

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Before & After

Every second on hold is a chance to deliver your statement – so don’t waste a single one. Hear the difference a professional production from PHMG can make.

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Demo

Assured, understanding, and determined – all designed to reflect how your attorneys fight for what’s right.

You’ll get the same attention to detail for each message and location, seamlessly uploaded to your phone systems with exceptional support from us.

Case Study: Banks & Brower, LLC

“Working with PHMG has truly exceeded our expectations. We’ve been very pleased with everything they’ve done for us. Their hold and voicemail recordings help keep our communication streamlined and informative for our clients. Choosing to work with them was a great decision!”

Megan Phillips, COO

70% of callers placed on hold with silence or generic music hang up within a minute. Our elegant audio branding keeps them engaged – and on their CLDDGP journey.

Giving your callers the 5-star treatment with Complete Caller Experience

From the moment the phone rings, the CLDDGP experience begins.

Our Complete Caller Experience ensures every client benefits from the same integrity, expertise, and efficiency you deliver in person – shaping a consistent journey where callers feel valued and fully supported.

Deliver excellence
Reduce missed calls, boost efficiency, and deliver seamless, branded caller journeys. We handle setup, so you can focus on what matters most.
Stay connected
Benefit from smarter phone systems with enhanced call routing and ongoing support from our US-based teams.
Think big
Streamline operations across all locations – ensuring efficiency and consistency, even as new stores open.
Keep customers loyal
Reduce dropped calls that can cost revenue, ensuring customers remain engaged and connected.
Deliver excellence
Reduce missed calls, boost efficiency, and deliver seamless, branded caller journeys. We handle setup, so you can focus on what matters most.
Stay connected
Benefit from smarter phone systems with enhanced call routing and ongoing support from our US-based teams.
Think big
Streamline operations across all locations – ensuring efficiency and consistency, even as new stores open.
Keep customers loyal
Reduce dropped calls that can cost revenue, ensuring customers remain engaged and connected.

GoTo Connect – Where Every Call Builds Your Brand

Running a business is hard enough without worrying about your phone system. That’s why we’ve partnered with GoTo Connect – combining their cutting-edge cloud telephony with PHMG’s expert setup, bespoke audio branding, and 24/7 support.

Purpose-Built Caller Experience
Our solution offers custom messages and branded audio, designated call flows that reflect your business, can work from any device, and multi-site use.
End-to-End Support
Setup, configuration, testing, and onboarding managed by PHMG experts.
Cost-Saving, Scalable Platform
Requires no expensive hardware, delivers better call quality with less downtime, and grows and adapts alongside your business.
Stress-Free Setup
We provide clear steps with minimal input required, along with ongoing optimisation and support to ensure continued success.
Purpose-Built Caller Experience
Our solution offers custom messages and branded audio, designated call flows that reflect your business, can work from any device, and multi-site use.
End-to-End Support
Setup, configuration, testing, and onboarding managed by PHMG experts.
Cost-Saving, Scalable Platform
Requires no expensive hardware, delivers better call quality with less downtime, and grows and adapts alongside your business.
Stress-Free Setup
We provide clear steps with minimal input required, along with ongoing optimisation and support to ensure continued success.
OUR CLIENTS

In good company

Your Package

Brand Sound

Included in the package:

  • Licensing for On-Hold Marketing productions across two locations
  • Brand Sound™ – a unique music track tailored to your business
  • Creative copywriting from ingenious in-house writers
  • Choice of over 300 global voiceover artists
  • Multi-Platform Music Licence to use your track across every marketing channel
  • Creative Workshop with an industry leading Composer to uncover your unique sound
  • Sonic Logo – a musical motif as iconic as your visual logo
  • Audio Tool Kit – edits of your track to use in your own content creation
  • Complete installation and upload
  • Studio time
  • Editing and marketing expertise
  • Account Manager to manage your projects

+ Complete Caller Experience (CCE)

  • Total call mapping to improve your caller journey
  • Comprehensive audio audit
  • Telephony solution proposal and delivery
  • System programming and readiness
  • Ongoing technical consultation and updates

+ Multi-Language

  • Voiceover and translations in additional language

+ Voice Pro

  • Voiceover Suite for all non-broadcast channels
  • Directed Voice Session with your chosen voice artist

Let’s get started

Contact Michael McClure at Michael.McClure@phmg.com or call +1 (872) 299 6396  to get in touch.