A new era for your brand

PHMG × Classic Landscapes

Wherever your customers are, create a personal connection with messaging, music, and voice that make them feel at home.

Who we are

As the industry leaders in audio branding, PHMG has helped over 37,000 clients hit the right note since 1998. From the smallest start-ups to major global companies, our tailored audio productions put a sound to your business that callers can’t ignore, defining and strengthening your brand identity.

We know what matters to you

Designing and developing outdoor spaces that enrich lives and celebrate nature’s beauty.

For Classic Landscapes, every interaction is a chance to grow lasting connections, share your expertise, and reinforce your reputation in the Alberta community. Often, that starts with a phone call.

At PHMG, we make sure that first impression mirrors your work – personal, professional and rooted in excellence. Whether it’s guiding callers to the right department, building interest through new product arrivals, or providing insight and inspiration on seasonal designs, we help you turn hold times into branded opportunities.

We don’t stop at the phone. We extend that personal touch to video content and branded posts for your social media, keeping things consistent and your customers engaged across multiple platforms.

With PHMG, you’ll reinforce the value behind every landscaping and gardening project – creating standout experiences that bloom across each centre, long after the soil is turned.

The result? A sound as polished and grounded as Classic Landscapes.

Showing the value of quality

Keeping callers confident

You provide the expertise and service that turn ordinary outdoor spaces into extraordinary landscapes. Our world-class creatives echo that through custom music, messaging and voice artistry – establishing an approachable, experienced tone to match your identity.

Tailored to your brand

Every word, note and sound is exclusively designed around Classic Landscapes – communicating your family values, standards and unwavering commitment to customer satisfaction at every touchpoint.

Answer before you answer

Keep callers engaged and informed with helpful updates on your latest products, seasonal promotions and FAQs – so they feel supported long before their project takes root.

Maximizing every opportunity

A smart, optimized phone system doesn’t just connect calls – it saves sales by shortening perceived wait times, creates a more enjoyable customer experience and ensures your callers always get through to the right team member.

One voice, endless possibilities

With PHMG, the personal and professional come together. Your signature sound will echo your passion for outdoor spaces – while allowing for seasonal, localized updates that ensure every call feels distinctly yours, all year round.

Here’s an example we crafted for you

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Audio Branding

Inviting, welcoming and experienced – all designed to reflect Classic Landscaping’s reputation for outstanding service, while instilling trust in your callers. You’ll get the same attention to detail for every location, seamlessly uploaded to your phone systems with exceptional support from us.

Landed Landscapes

For residents of the DC Metro area yearning for a one-of-a-kind landscape, LANDED is there to oblige.

Renowned for unrivaled quality, skill and vision, LANDED believe the best outdoor space is yours, boasting exemplary client testimonials and an unmatched portfolio of completed projects.

By partnering with PHMG, LANDED were able to convey the same standards of excellence, and a feeling of familiarity and serenity, with their callers – ensuring every interaction leaves a lasting impression.

70% of callers placed on hold with silence or generic music hang up within a minute. Our elegant audio branding keeps them engaged – and on their Classic Landscapes journey.

OUR CLIENTS

In good company

Your Package

Brand Sound

Included in the package:

  • Licensing for On-Hold Marketing productions across three locations
  • Brand Sound™ – a unique music track tailored to your business
  • Creative copywriting from ingenious in-house writers
  • Choice of over 300 global voiceover artists
  • Multi-Platform Music Licence to use your track across every marketing channel
  • Creative Workshop with an industry leading Composer to uncover your unique sound
  • Sonic Logo – a musical motif as iconic as your visual logo
  • Audio Tool Kit – edits of your track to use in your own content creation
  • Complete installation and upload
  • Studio time
  • Editing and marketing expertise
  • Account Manager to manage your projects

+ Complete Caller Experience (CCE)

  • Total call mapping to improve your caller journey
  • Comprehensive audio audit
  • Telephony solution proposal and delivery
  • System programming and readiness
  • Ongoing technical consultation and updates

+ Multi-Language

  • Voiceover and translations in additional language

+ Voice Pro

  • Voiceover Suite for all non-broadcast channels
  • Directed Voice Session with your chosen voice artist

Let’s get started

Contact Miguel Lima at Miguel.Lima@phmg.com or call +1 (437) 995 1152 to get in touch.