A new era for your brand

PHMG × Best Quality Movers LLC

Local or long distance, connect with all of your customers with messaging, music and voice that’s as reliable as you are.

Who we are

As the industry leaders in audio branding, PHMG has helped over 37,000 clients hit the right note since 1998. From the smallest start-ups to major global companies, our tailored audio productions put a sound to your business that callers can’t ignore, defining and strengthening your brand identity.

We know what matters to you

Delivering an efficient, trustworthy service that leaves customers feeling confident and at ease.

For Best Quality Movers, every interaction is a chance to build trust, drive sales, and reinforce your reputation as the mover of choice. Often, that starts with a phone call.

At PHMG, we make sure that first impression mirrors every move you make – keeping things professional, reliable, and rooted in quality.

Whether it’s routing customers to the right department, raising awareness through service updates, or promoting your full range of offerings, we help you turn hold times into branded opportunities.

And we don’t stop at the phone. We extend that personal touch to video content and branded posts for your social media, keeping things consistent across multiple platforms.

With PHMG, you’ll reinforce the value behind every service – creating standout experiences that outlast moving day.

The result? A sound as approachable and professional as Best Quality Movers itself.

Showing the value of quality

Keeping callers confident

From packing to final delivery, you give customers peace of mind at every step of their journey. Our world-class creatives echo that through custom music, messaging and voice artistry – establishing a polished, trustworthy tone to match your identity.

Tailored to your brand

Every word, note and sound is exclusively designed around Best Quality Movers – showcasing your standards, values, and unwavering commitment to customer satisfaction.

Answers before you answer

Keep callers engaged and informed with helpful updates on rates and tariffs, seasonal services, and FAQs – so your customers feel supported long before the move begins.

Maximizing every opportunity

A smart, optimized phone system doesn’t just connect calls – it protects sales by shortening perceived wait times, ensures customers always reaches the right team member, and limits missed calls with effective out-of-hours and voicemail support.

One voice, endless possibilities

With PHMG, the personal and professional come together. Your signature sound will reflect the quality at the heart of your name – while creating opportunities for cross-selling and strengthening your credibility.

Here’s an example we crafted for you

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Audio Branding

Honest, welcoming and experienced – all designed to reflect Best Quality Movers’ reputation for outstanding service, while instilling trust in your callers.

Scroll right for your Auto Attendant.

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Auto Attendant

That same attention to detail is carried through every message and seamlessly uploaded to your phone systems with exceptional support from us.

Case Study: Bronco Transportation Systems Inc.

For more than 25 years, Bronco Transportation has been a trusted partner in the transport industry, relied upon by clients across North America. Their challenge was clear: they needed a phone system that not only connected them with customers but maximized every opportunity.

In turn, we delivered a fully optimized telephony solution – complete with customized on-hold messaging, branded music, tailored auto-attendants and seasonal out-of-hours productions. Each element was designed around their business, helping to keep customers connected and reduce missed calls.

70% of callers placed on hold with silence or generic music hang up within a minute. Our audio branding keeps them engaged – and on their Best Quality Movers LLC journey.

OUR CLIENTS

In good company

Pack more into every interaction with Complete Caller Experience

From the moment the phone rings, the Best Quality Movers experience begins. Our Complete Caller Experience ensures every caller hears the same professionalism, trusted service, and integrity you deliver in person – turning missed calls and wasted opportunities into seamless customer journeys.

Deliver excellence
Reduce missed calls, boost efficiency, and deliver seamless, branded caller journeys. We handle setup, so you can focus on what matters most.
Stay connected
Benefit from smarter phone systems with enhanced call routing and ongoing support from our US-based teams.
Think big
Streamline operations across all locations – ensuring efficiency and consistency, even as new stores open.
Keep customers loyal
Reduce dropped calls that can cost revenue, ensuring customers remain engaged and connected.
Deliver excellence
Reduce missed calls, boost efficiency, and deliver seamless, branded caller journeys. We handle setup, so you can focus on what matters most.
Stay connected
Benefit from smarter phone systems with enhanced call routing and ongoing support from our US-based teams.
Think big
Streamline operations across all locations – ensuring efficiency and consistency, even as new stores open.
Keep customers loyal
Reduce dropped calls that can cost revenue, ensuring customers remain engaged and connected.

Your Package

Brand Sound Pro

Included in the package:

  • Licensing for On-Hold Marketing productions
  • Unique music track tailored to your business
  • Creative copywriting from ingenious in-house writers
  • Choice of over 300 global voiceover artists
  • Brand-Sound Pro to play your exclusive music track across any marketing channel
  • Creative Workshop with an industry-leading Composer to uncover your unique sound
  • Sonic Logo – a musical motif as iconic as your visual logo
  • Audio Tool Kit – edits of your track to use in your own content creation
  • Playlist of on-brand tracks for every move and moment
  • Voiceover Suite for all non-broadcast channels
  • Directed Voice Session with your chosen voice artist
  • Multi Language voiceover and translations in over 100 languages
  • Complete Caller Experience to streamline the full caller journey
  • Complete installation and upload
  • Studio time
  • Editing and marketing expertise
  • Dedicated Key Account Manager to manage your projects

+ Complete Caller Experience (CCE)

  • Total call mapping to improve your caller journey
  • Comprehensive audio audit
  • Telephony solution proposal and delivery
  • System programming and readiness
  • Ongoing technical consultation and updates

Let’s get started

Contact Stori Stone at stori.stone@phmg.com or call +1 3232 192 104 to get in touch.

Get in touch