Progress your career with the world's leading audio branding agency.

Now’s an exciting time to be part of PHMG. Our international client base is expanding across the globe, creating endless opportunities for rapid career progression. And with your success comes valuable rewards.

More than 500 staff work across our offices in Manchester and Chicago – and we want to add your talent to our dynamic, creative and passionate team.

PHMG offers exciting opportunities in both the UK and North America.
For more details on UK vacancies, send your CV to careers@phmg.com, or call 0808 256 2354.
Or for all North American roles, send your resume to careersnorthamerica@phmg.com or call 872-484-1606.


career opportunities

Inside Account Manager

Location:

Chicago

For more details, contact
the talent acquisition team on
872-484-1606

Alternatively email careersnorthamerica@phmg.com



Apply now

Inside Account Managers play a pivotal role in the delivery of our world-class service, liaising with key company contacts, internal and external service providers to ensure the seamless implementation of a client’s new audio branding productions. With your excellent people and organization skills, customer-focused mentality and proactive approach to work, you’ll maintain the high standards of customer service that we’re renowned for.

Key responsibilities:

  • Welcoming new clients to the service and introducing the set-up process
  • Following up information requests and collecting completed briefs
  • Passing completed briefs to the appropriate creative department
  • Ensuring all client details are accurately entered into our in-house CRM system
  • Working with clients and the creative departments to ensure the delivery of a world-class audio branding service that meets and exceeds expectations
  • Working collaboratively to achieve collective goals and objectives

Skills, knowledge and experience required:

  • Experience in a results-driven customer services environment
  • Strong focus and organizational skills
  • Experience taking client briefs and dealing with others to ensure briefs are met
  • Good knowledge of Microsoft and CRM applications
  • An understanding of branding and its commercial benefits to a B2B customer
  • The drive to hit ambitious targets
  • Strong attention to detail
  • The ability to clearly communicate company value to clients
  • Enthusiasm, motivation and a positive attitude
  • First-class verbal and written communication skills, including excellent listening skills

External relationships:

Key decision makers of SME and blue chip companies (CEO, President, Owner, Managing Director)

Internal relationships:

Audio branding team, Creative departments, Client Services team and Directors


PHMG is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Best and Brightest

PHMG: How does your future sound?

CV

Why work for
PHMG?


Long-term career opportunities with rapid progression


Expanding global client base


Talented team of more than 480 staff


Valuable rewards


International opportunities


Sociable working enviroment


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