Progress your career with the world's leading audio branding agency.

Now’s an exciting time to be part of PHMG. Our international client base is expanding across the globe, creating endless opportunities for rapid career progression. And with your success comes valuable rewards.

More than 400 staff work across our offices in London, Manchester and Chicago – and we want to add your talent to our dynamic, creative and passionate team.

Send your CV to careers@phmg.com, or call 0808 256 2354 for more information on any of our current vacancies.


career opportunities

Audio Brand Consultant

Location:

Old Trafford, Manchester /
The City, London

For more details, contact
the recruitment team on
0161 650 9254

Alternatively email careers@phmg.com



Apply now

Audio Brand Consultants play a pivotal role in the delivery of our world-class service, liaising with key company contacts, internal and external service providers to ensure the seamless implementation of a client’s new on-hold marketing production. With your excellent people and organisation skills, customer-focused mentality and proactive approach to work, you’ll maintain the high standards of customer service that we’re renowned for.

Key responsibilities:

  • Welcoming new clients to the service and introducing the set-up process
  • Arranging installations with a third party supplier on behalf of clients
  • Following up information requests and collecting completed briefs
  • Passing completed briefs to the appropriate creative department
  • Ensuring all client details are accurately entered into our in-house CRM system
  • Working with clients and the creative departments to ensure the delivery of a world-class audio branding service that meets and exceeds expectations
  • Working collaboratively to achieve collective goals and objectives

Skills, knowledge and experience required:

  • Experience in a results-driven customer services environment
  • Strong focus and organisational skills
  • Experience taking client briefs and dealing with others to ensure briefs are met
  • Good knowledge of Microsoft and CRM applications
  • An understanding of branding and its commercial benefits to a B2B customer
  • The drive to hit ambitious targets
  • Strong attention to detail
  • The ability to clearly communicate company value to clients
  • Enthusiasm, motivation and a positive attitude
  • First-class verbal and written communication skills, including excellent listening skills
  • A-Level (or equivalent) qualifications

External relationships:

SME and blue chip clients (up to director level), business partners and suppliers

Internal relationships:

Audio branding team, creative departments, Client Services and Directors


Why work for
PHMG?


Long-term career opportunities with rapid progression


Expanding global client base


Talented team of more than 400 staff


Valuable rewards


International opportunities


Sociable working enviroment


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