Progress your career with the world's leading audio branding agency.

Now’s an exciting time to be part of PHMG. Our international client base is expanding across the globe, creating endless opportunities for rapid career progression. And with your success comes valuable rewards.

More than 480 staff work across our offices in London, Manchester and Chicago – and we want to add your talent to our dynamic, creative and passionate team.

Send your CV to, or call 0808 256 2354 for more information on any of our current vacancies.

career opportunities

Account Manager


Old Trafford, Manchester

For more details, contact
the recruitment team on
+44 (0)161 650 9254

Alternatively email

Apply now

Key Responsibilities:

  • Taking responsibility for newly signed and existing clients
  • Liaising with clients on a day-to-day basis by telephone and email
  • Using your excellent understanding of audio branding to bring value to all clients under your responsibility
  • Maintaining clear, concise and up-to-date client records using our in-house customer manager database, including up-to-date contract details and relevant historical information
  • Visiting external clients as and when required
  • Managing your clients’ production renewals
  • Building valuable relationships, both internally and externally
  • Liaising with key departments to maintain strong communication channels
  • Gaining a high level of knowledge of our products to maximise personal effectiveness through client retention
Skills, knowledge and experience required:

  • Previous experience in a customer-facing, client service role
  • Effective personal organisation skills; self-starter with drive, ambition and creativity
  • Highly organised, methodical and dedicated to first-class customer service
  • Strong interpersonal skills – you’re enthusiastic and know how to interact with a team and clients
  • An understanding of the fast-moving B2B market
  • Good listening and writing skills and an ability to speak articulately and confidently
  • Strong initiative – you’re motivated by targets and tight deadlines
  • Ability to work under pressure with a constant positive outlook when being faced with complex client issues
  • Expertise with all standard PC software and CRM databases

External relationships: 

SMEs, large organisations, from Executive to Director/CEO level

Internal relationships: 

Senior Directors, Client Services Team, Creative Team, Production Team 

Why work for

Long-term career opportunities with rapid progression

Expanding global client base

Talented team of more than 480 staff

Valuable rewards

International opportunities

Sociable working enviroment

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