Progress your career with the world's leading audio branding agency.

Now’s an exciting time to be part of PHMG. Our international client base is expanding across the globe, creating endless opportunities for rapid career progression. And with your success comes valuable rewards.

More than 480 staff work across our offices in London, Manchester and Chicago – and we want to add your talent to our dynamic, creative and passionate team.

Send your CV to careers@phmg.com, or call 0808 256 2354 for more information on any of our current vacancies.


career opportunities

Account Manager

Location:

Chicago

For more details, contact
the recruitment team on
872-484-1606

Alternatively email careers@phmg.com



Apply now

We’re looking for a high-calibre Account Manager to help us ensure that our clients get the best value from our service. You’ll take responsibility for the day-to-day management and support of a number of existing and new accounts and work closely with our Creative, Production and Sales teams to deliver top-quality productions in the quickest possible time.

Key responsibilities:

  • Taking responsibility for new and existing clients
  • Liaising with clients on a day-to-day basis by telephone and email
  • Using your excellent understanding of audio branding to bring value to all clients under your responsibility
  • Maintaining clear, concise and up-to-date client records using our in-house customer manager database, including up-to-date contract details and relevant historical information
  • Visiting external clients as and when required
  • Managing your clients’ production renewals
  • Building valuable relationships, both internally and externally
  • Liaising with key departments to maintain strong communication channels
  • Gaining a high level of knowledge of our products to maximise personal effectiveness through client retention

Skills, knowledge and experience required:

  • Previous experience in a customer-facing, client service role
  • Effective personal organization skills; self-starter with drive, ambition and creativity
  • Highly organized, methodical and dedicated to first-class customer service
  • Strong interpersonal skills – you’re enthusiastic and know how to interact with a team and clients
  • An understanding of the fast-moving B2B market
  • Good listening and writing skills and an ability to speak articulately and confidently
  • Strong initiative – you’re motivated by targets and tight deadlines
  • Ability to work under pressure with a constant positive outlook when being faced with complex client issues
  • Expertise with all standard PC software and CRM databases

External relationships:

SMEs, large organizations, from Executive to Director/CEO level

Internal relationships:

Senior Directors, Client Services team, Production team and Creative departments


Why work for
PHMG?


Long-term career opportunities with rapid progression


Expanding global client base


Talented team of more than 480 staff


Valuable rewards


International opportunities


Sociable working enviroment


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